Barista

Goldex Investments Group Ltd; Rochester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Free drink during shift

Barista training

Pension

Holiday accrual

Refer a friend bonus

LifestyleCard discounts

Career progression

Job summary

Goldex Investments Group Ltd operates Costa Coffee stores across the South East of England. We’re hiring a Barista to join our friendly team in Rochester, delivering great coffee and memorable guest experiences.

If you love coffee, enjoy working with people, and want structured training and career growth, this is for you. As a Costa Barista you’ll craft drinks, serve customers with a smile, and help maintain a clean, safe store.

Qualifications

• Enthusiasm to deliver outstanding customer service.
• Friendly demeanour.
• Clear communication with customers.
• Willingness to learn and adapt.
• Reliable and flexible to shifts.

Responsibilities

• Crafting great coffee that hits that sweet spot every time.
• Serving customers with a smile so they walk away happy and excited about their next visit.
• Know Costa products – teas, frappes, seasonal ranges and more.

Skills

Customer service excellence

Communication with customers

Teamwork

Flexibility

Willingness to learn

Job description

Here at CostaCoffee, we want to inspire the world to love great coffee. We’re all aboutembracing passion, energy and teamwork to serve memorable moments for every oneof our customers. As a Costa Barista, you’ll not only enjoy the pride ofworking for the nation’s favourite coffee shop, but you’ll also receive greattraining and benefits. So, you’re sure to enjoy Costa Coffee as much as ourcustomers do.

A bit about therole

Day to day, you'll be making coffee that providesuplifting moments for our customers. That means sustainably sourced beans andvelvety milk coffee, topped with our signature art and delivered with yoursignature smile.

What’s involved?

• Crafting great coffee that hits that sweet spotevery time
• Serving customers with a smile so they walk awayhappy and excited about their next visit
• Soaking up all there is to know about Costaproducts – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health &safety and cleanliness across the store
• Most importantly, having fun – this is your timeto learn, develop and meet great people

A bit about you

A passion for coffee and people is just the start ofwhat we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags ofpersonality
• A passion for delivering excellence in everything youdo
• The communication skills to strike up a goodconversation with our customers daily
• A hard-working attitude and multi-tasking skills

Benefits

• 50% Staff discount and a Free Core Drink whilst working, 25% off all CostaCoffee stores (discount card)
• Full, structured training including Barista, Brand Standards, FoodSafety Level 2
• The potential opportunity to become a Barista Maestro along with thecorresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creatinga long term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life StyleCard
• Recognition opportunities: Hampers for Workiversary’s, Store of theMonth, Customer Feedback Award and Achievement Awards.

EssentialRequirements

• Enthusiasm to executeoutstanding customer service
• Friendly manner
• Communicate confidentlywith customers
• Flexible approach(ability to be multi-skilled)
• Willingness to learn
• Ability to work within ateam and individually
• Presentable and able tofollow uniform brand standards
• Reliable & committed
• Flexible to be availablefor shifts

Desirable

• Worked within a customerfacing environment
• Worked in thehospitality/retail industry
• Barista experience
  

A bit about us

At the heart ofCosta Coffee are our values. We believe in Passion, Warmth, Trust and Courage.We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’llbe part of a genuine, passionate and warm team that shares a love for coffeeand a desire to deliver great experiences to our customers, communities andpeople.

Wecelebrate inclusion and equality and believe everyone should bring their trueself to work. We advocate collaboration and transparency. And embracedifferences in all that we do.

ThisCosta store is owned & operated by Goldex Investments Ltd. We are an Award Winning MultiBrand Company with stores throughout the South East of England... our motto is“Investing In The Future” and that includes our staff. Our People Are WhatMakes Us Great!

Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide.In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand.Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com.