Costa Coffee Barista

Goldex Investments Group Ltd; Haywards Heath; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

50% Staff discount and a Free Core Cup

25% off all Costa Coffee stores

Full, structured training includingBar

The potential to become Barista MAESTO

Job summary

Costa Coffee in Haywards Heath is seeking a Barista to deliver memorable coffee moments with passion and teamwork. You’ll receive thorough training and a range of benefits as you craft drinks and serve our customers with a smile.

As part of the Goldex Investments Ltd Costa store, you’ll enjoy staff discounts, ongoing development, and opportunities to advance to roles like Barista Maestro while supporting a busy, friendly team across the UK’s No. 1 coffee brand.

Qualifications

• Enthusiasm to execute outstanding customer service.
• Friendly manner.
• Communicate confidently with customers.
• Flexible approach (ability to be multi-skilled).
• Willingness to learn.
• Ability to work within a team and individually.
• Presentable and able to follow uniform brand standards.
• Reliable & committed.
• Flexible to be available for shifts.

Responsibilities

• Crafting great coffee that hits that sweet spot every time.
• Serving customers with a smile so they walk away happy and excited about their next visit.
• Soaking up all there is to know about Costa products – teas, frappes, seasonal ranges and much more.
• Working with your team to maintain health & safety and cleanliness across the store.
• Having fun – this is your time to learn, develop and meet great people.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Presentable

Willingness to learn

Job description

Here at CostaCoffee, we want to inspire the world to love great coffee. We’re all aboutembracing passion, energy and teamwork to serve memorable moments for every oneof our customers. As a Costa Barista, you’ll not only enjoy the pride ofworking for the nation’s favourite coffee shop, but you’ll also receive greattraining and benefits. So, you’re sure to enjoy Costa Coffee as much as ourcustomers do.

A bit about therole

Day to day, you'll be making coffee that providesuplifting moments for our customers. That means sustainably sourced beans andvelvety milk coffee, topped with our signature art and delivered with yoursignature smile.

What’s involved?

• Crafting great coffee that hits that sweet spotevery time
• Serving customers with a smile so they walk awayhappy and excited about their next visit
• Soaking up all there is to know about Costaproducts – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health &safety and cleanliness across the store
• Most importantly, having fun – this is your timeto learn, develop and meet great people

A bit about you

A passion for coffee and people is just the start ofwhat we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags ofpersonality
• A passion for delivering excellence in everything youdo
• The communication skills to strike up a goodconversation with our customers daily
• A hard-working attitude and multi-tasking skills

Benefits

• 50% Staff discount and a Free Core Drink whilst working, 25% off all CostaCoffee stores (discount card)
• Full, structured training including Barista, Brand Standards, FoodSafety Level 2
• The potential opportunity to become a Barista Maestro along with thecorresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creatinga long term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life StyleCard
• Recognition opportunities: Hampers for Workiversary’s, Store of theMonth, Customer Feedback Award and Achievement Awards.

EssentialRequirements

• Enthusiasm to executeoutstanding customer service
• Friendly manner
• Communicate confidentlywith customers
• Flexible approach(ability to be multi-skilled)
• Willingness to learn
• Ability to work within ateam and individually
• Presentable and able tofollow uniform brand standards
• Reliable & committed
• Flexible to be availablefor shifts

Desirable

• Worked within a customerfacing environment
• Worked in thehospitality/retail industry
• Barista experience
  

A bit about us

At the heart ofCosta Coffee are our values. We believe in Passion, Warmth, Trust and Courage.We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’llbe part of a genuine, passionate and warm team that shares a love for coffeeand a desire to deliver great experiences to our customers, communities andpeople.

Wecelebrate inclusion and equality and believe everyone should bring their trueself to work. We advocate collaboration and transparency. And embracedifferences in all that we do.

ThisCosta store is owned & operated by Goldex Investments Ltd. We are an Award Winning MultiBrand Company with stores throughout the South East of England... our motto is“Investing In The Future” and that includes our staff. Our People Are WhatMakes Us Great!

Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide.In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand.Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com.