Barista

Goldex Investments Group Ltd; Haywards Heath; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount 50%

Free drink while working

25% off Costa Coffee stores

Structured training including Barista,

Company pension

Holiday accrual

Refer a friend £150

Life StyleCard discounts

Career progression to Barista Maestro

Job summary

Costa Coffee store owned by Goldex Investments Ltd in Haywards Heath is hiring a Barista. You will craft coffee, serve customers with a smile, and learn about Costa products while receiving full training and a range of benefits.

Join a team that values energy, teamwork, and warmth, with staff discounts, pension, holiday accrual, and progression opportunities to Barista Maestro within the store.

Qualifications

• A passion for coffee and people.
• Excellent communication with customers daily.
• Ability to work as part of a team and individually.
• Willingness to learn and follow brand standards.

Responsibilities

• Crafting great coffee that hits the spot every time.
• Serve customers with a smile and ensure their next visit is exciting.
• Learn Costa products, teas, frappes, and seasonal ranges.
• Maintain health and safety and store cleanliness with the team.
• Have fun and develop through the role.

Skills

Customer service

Communication

Teamwork

Flexibility

Multitasking

Presentable

Willingness to learn

Hospitality experience

Job description

Here at CostaCoffee, we want to inspire the world to love great coffee. We’re all aboutembracing passion, energy and teamwork to serve memorable moments for every oneof our customers. As a Costa Barista, you’ll not only enjoy the pride ofworking for the nation’s favourite coffee shop, but you’ll also receive greattraining and benefits. So, you’re sure to enjoy Costa Coffee as much as ourcustomers do.

A bit about the role

Day to day, you'll be making coffee that providesuplifting moments for our customers. That means sustainably sourced beans andvelvety milk coffee, topped with our signature art and delivered with yoursignature smile.

What’s involved?

• Crafting great coffee that hits that sweet spotevery time
• Serving customers with a smile so they walk awayhappy and excited about their next visit
• Soaking up all there is to know about Costaproducts - don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health &safety and cleanliness across the store
• Most importantly, having fun - this is your timeto learn, develop and meet great people

A bit about you

A passion for coffee and people is just the start ofwhat we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags ofpersonality
• A passion for delivering excellence in everything youdo
• The communication skills to strike up a goodconversation with our customers daily
• A hard-working attitude and multi-tasking skills
• 50% Staff discount and a Free Core Drink whilst working, 25% off all CostaCoffee stores (discount card)
• Full, structured training including Barista, Brand Standards, FoodSafety Level 2
• The potential opportunity to become a Barista Maestro along with thecorresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creatinga long term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life StyleCard
• Recognition opportunities: Hampers for Workiversary’s, Store of theMonth, Customer Feedback Award and Achievement Awards.
• Enthusiasm to executeoutstanding customer service
• Friendly manner
• Communicate confidentlywith customers
• Flexible approach(ability to be multi-skilled)
• Willingness to learn
• Ability to work within ateam and individually
• Presentable and able tofollow uniform brand standards
• Flexible to be availablefor shifts
• Worked within a customerfacing environment
• Worked in thehospitality/retail industry

A bit about us

At the heart ofCosta Coffee are our values. We believe in Passion, Warmth, Trust and Courage.We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’llbe part of a genuine, passionate and warm team that shares a love for coffeeand a desire to deliver great experiences to our customers, communities andpeople. Wecelebrate inclusion and equality and believe everyone should bring their trueself to work. We advocate collaboration and transparency. And embracedifferences in all that we do .

ThisCosta store is owned & operated by Goldex Investments Ltd. We are an Award Winning MultiBrand Company with stores throughout the South East of England... our motto is“ Investing In The Future ” and that includes our staff. Our People Are WhatMakes Us Great!

Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award-winning excellence and career development, Goldex also champions community support - donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com .

For Goldex Investment Group’s privacy notice, click here . For Harri’s privacy notice click here .