Barista

Aimbridge Hospitality; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality company as a Barista at Hotel Indigo Manchester, where you'll be the first point of contact for guests and deliver exceptional service with your vibrant personality. Enjoy benefits like staff discounts and financial wellbeing support within a passionate team that values quality.

Benefits

Hotel discounts across our portfolio

Access to Wagestream

24/7 access to employee assistance programme

Qualifications

• Passion for delivering an exceptional guest experience.
• Vibrant personality and flair for hospitality.

Responsibilities

• Greet guests and take their orders in a friendly manner.
• Ensure food and beverage orders are prepared and served promptly.
• Maintain a clean and tidy dining area.

Skills

Customer Service

Communication

Teamwork

Job description

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Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.

What is in it for you?

As part of the Aimbridge team, you will enjoy a range of benefits including:

• Hotel discounts across our portfolio – staff rates and up to 50% off on food, beverage, and spa services
• Wagestream – access up to 40% of your earnings as it is earned, and set up automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme

A day in the life of…

As Barista, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will work closely with your team to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.

Job Responsibilities:

• Greet guests and take their orders in a friendly and professional manner
• Ensure food and beverage orders are prepared and served promptly
• Upsell food and beverage items as appropriate
• Handle cash, card, and other payment methods accurately
• Maintain a clean and tidy dining area, including tables, chairs, and floors
• Set up and clear tables for breakfast, lunch, and dinner service
• Serve guests in conference and event areas
• Assist with room service orders as needed
• Provide excellent customer service at all times
• Follow health and safety regulations diligently
• Attend training sessions and team meetings as required
• Perform other duties as assigned by the Food and Beverage Manager

Based at Hotel Indigo Manchester, you will join a passionate team that values quality over clock-watching.

What do we need from you?

To succeed in this role, you should be passionate about delivering an exceptional guest experience and embody our brand standards.

At Aimbridge, personality is key. We seek individuals with vibrant personalities and a genuine flair for hospitality.