Barista

bartlett mitchell - #BBSoho; City of Westminster; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Birthday day off

Cycle-to-work scheme

Fully funded development courses 2-7

Discounts and cashback

Job summary

bartlett mitchell in Westminster is seeking a trained Barista to join our hospitality team. You’ll craft delicious hot beverages, engage customers at the counter, manage queues during busy periods and handle cash using tills with confidence.

You’ll be part of a culture that values development: we offer funded training, birthday day off, cycle-to-work, and short courses across levels 2–7. We provide full training and a path to grow your casual or full-time career with us.

Qualifications

• Experience in a service environment handling customers.
• Confidence with cash handling and tills.
• Strong communication and friendly customer service.

Responsibilities

• Manage queue during busy periods and assist customers at the counter.
• Prepare and serve high-quality hot beverages.
• Engage customers, respond to requests, and maintain service standards.
• Support merchandising and stock rotation to keep displays appealing.

Skills

Cash handling

Till operation

Customer service

Communication

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.

You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food
allergy.

Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.

You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website