Barista

Costa Coffee; Birmingham; On-site; Full time

Job summary

Join Costa Coffee as a Barista and become part of a team that crafts exceptional coffee experiences. Embrace a challenging yet rewarding role that focuses on customer service excellence while enjoying great perks like discounts and financial support. Be a part of a culture that values diversity and personal growth.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched contributions to pension up to 10%

Costa Financial Support Fund

Qualifications

• A multi-tasker with a can-do attitude.
• Dedicated to delivering excellence.
• Strong communication skills and a people person.

Responsibilities

• Crafting beverages and providing great customer service.
• Maintaining store cleanliness and tidiness.
• Collaborating with team members to enhance store performance.

Skills

Customer Service

Multi-tasking

Communication

Job description

• Retail Operations - Store Assistant / Barista

At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.

And as a Barista, you can too.

So, why Costa?

Pay rate of £12.60-13.60 per hour (dependent on the location of the store)

We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme, including matched contributions
• 50% discount on all your favourite food and drinks in Costa-owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:

• Putting smiles on faces come rain or shine
• Mastering our menu, from toasties to seasonal drinks and more
• Pouring passion into perfect drinks and great customer service
• Keeping your store clean, tidy and welcoming
• Working with your colleagues to make your store the very best

Who you are

We’re interested in your unique ingredients:

• A multi-tasker with a can-do attitude, not afraid to take on a challenge
• A perfectionist, dedicated to delivering excellence
• A people person and team player, who can strike up a good conversation

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email [e-mail]

Location

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• Retail Operations - Store Assistant / Barista

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