Barber Service Lead, Bourdon House

Alfred Dunhill; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading luxury barber seeks talented barbers to provide high-end services while cultivating client relationships and managing team performance. Candidates should possess a qualification in barbering and extensive experience in a luxury environment, ensuring excellence in service delivery.

Benefits

Support for personal development

Mobility and growth opportunities

Qualifications

• Extensive experience in a luxury barber/salon environment.
• Understanding of the luxury market and high-end services.
• Experience with cash handling and building a clientele.

Responsibilities

• Provide high-standard hair cutting, styling, and wet shaves.
• Set, monitor, and develop sales KPIs to meet targets.
• Lead, coach, and develop the barber team for performance.

Skills

Professionalism

Excellent communication

Interpersonal skills

Education

Up to A-Level or equivalent

Qualification in barbering

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Alfred Dunhill

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a73bcf977dbf

Job Views:

55

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

How will you make an impact?

As a barber, you will provide high-standard hair cutting, styling, and wet shaves for luxury clients, ensuring personal, discreet, and confidential service while adhering to health, safety, and hygiene standards.

Sales management & operation excellence

• Set, monitor, and develop sales KPIs to meet targets.
• Promote barber services and exceed client expectations, encouraging cross-selling of retail products.
• Align services with luxury industry standards and seek opportunities to enhance the full store experience.
• Perform administrative duties efficiently within required timelines.

Clientelling

• Build strong relationships and brand loyalty with clients, fostering repeat business.
• Analyze customer responses and continually improve services.
• Network with neighboring businesses to drive external traffic.
• Organize events to retain clients and attract new business.

Team Leading

• Lead, coach, and develop the barber team to achieve performance standards and grow the business.
• Set objectives, support recruitment, and develop team trust and loyalty.

Additional duties may be assigned as per your skills and company needs.

How will you experience success with us?

We seek entrepreneurial individuals who excel in team environments, strive for excellence, and embrace a luxury, creative atmosphere.

Your experience and personal skills

Education & Qualifications

• Up to A-Level or equivalent (preferred)
• Qualification in barbering (preferred)

Experience

• Extensive experience in a luxury barber/salon environment
• Understanding of the luxury market and high-end services
• Experience with cash handling, high-profile clients, target-driven sales, and building a regular clientele

Personal Skills

• Professionalism, excellent communication, grooming, confidence, and interpersonal skills

Technical Skills

• Fluent in English; additional languages a plus
• Proven sales and customer service track record

What makes our group different?

As part of Richemont, we support personal development, mobility, and offer numerous growth opportunities.

Your journey with us

Our recruitment process involves multiple stages, including calls and interviews with key decision-makers, aiming to provide a transparent and engaging experience.