Barback

The Roof Gardens; Greater London; On-site; GBP 14,000 - 22,000; Full time

Benefits offered by this job

28 days holiday

Celebrate you day

50% discount when dining

Refer a Friend up to £1,000

Team socials

Uniform and dry cleaning provided

Wagestream access

Well-being and mental health support

Job summary

The Roof Gardens in London is seeking a Barback to join our front-of-house team, supporting colleagues delivering a world-class drinks offer. You will uphold service standards with attention to detail and a positive demeanour, with on-the-job training and opportunities to develop your skills.

This permanent role offers evening and weekend shifts, 28 days holiday plus extra days, 50% dining discount, and a company pension.

Qualifications

• Experience in providing friendly, high‑quality customer service in hospitality.
• Strong communication and teamwork skills.
• Ability to stay energetic under pressure and adapt to a busy environment.
• Passion for customer service and hospitality industry.

Responsibilities

• Assist with day-to-day bar operations, opening/closing duties, restocking, and glassware cleaning.
• Maintain cleanliness, ensure safety compliance, support bartenders during busy periods.

Skills

Customer service

Communication

Teamwork

Attention to detail

Hospitality

Flexibility

Energetic

Job description

Contract: Permanent
Salary: Up to £16.05 Per hour

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

The Role

We are looking for a Barback to join our team. As a member of our front-of-house service team, you will be supporting your colleagues who are dedicated to delivering a world class drinks offer, providing the crucial infrastructure required to succeed. You will be proud to uphold the club’s service standards, and work diligently to ensure you carry out your duties swiftly, cheerfully and with a positive demeanour. You’ll have the opportunity to learn and be trained on the job, so you should have a great eye for detail and an appetite to develop your skills.

Key Responsibilities

• Operations & Service: Assist with day-to-day operations of bar including opening and closing duties, restocking stations, receiving deliveries, maintaining cleanliness, collecting, and cleaning glassware and assisting bartenders during busy period. Provide prompt, friending service and learn member preferences where possible. Collaborate with F&B team to achieve departmental KPI’s, contribute creative ideas and attend training sessions.
• Compliance: Keep all bar areas clean and tidy, checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed. Ensure you comply with club security, fire regulations, health and safety regulations, licensing requirements and any other company policy and procedure.

Skills & Requirements

• A desire to become a highly accomplished bartender, with a willingness to undertake simple tasks in the short term
• Enthusiasm and lots of energy coupled with the ability to remain composed under pressure
• A desire to keep member experience firmly in mind whilst carrying out your duties
• An eye for detail, with the ability to look ahead and pre-empt issues or challenges
• You will need to be an excellent communicator with great organisational skills
• You will possess a friendly, characterful demeanour and take genuine pleasure in supporting your colleagues
• Interest in the hospitality industry; we don’t require lots of experience for this role as we will train you up – but you need to show us you have passion for customer service
• Flexibility to work evenings, weekends, and holidays as required

• Competitive salary above market rate
• 28 days holiday,plus an extra ‘celebrate you day’ & a paid voluteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.