Bartender

The Roof Gardens; Greater London; On-site; GBP 15,153 - 26,174; Full time

Benefits offered by this job

28 days holiday

50% dining discount

Refer a Friend bonus £1000

Company pension

Job summary

The Roof Gardens, a prestigious members club perched 100 feet above London, is seeking an experienced Bartender to join our front-of-house team in delivering exceptional drinks and service. You will work alongside a skilled team to create beautifully crafted beverages in a luxury, fast-paced environment.

We value attention to detail, a polished demeanour and the ability to stay composed under pressure while delivering memorable guest experiences.

Qualifications

• Proven experience in high-end drinks service environments.
• Impeccable demeanour and excellent customer service.
• Ability to stay calm under pressure in fast-paced settings.
• Strong eye for detail and reliability.

Responsibilities

• Greet customers by name and deliver welcoming service.
• Produce beautiful drinks following recipes and SOPs with impeccable presentation.
• Assist with stock-taking and inventory management; report stock levels.
• Participate in tastings, training sessions, and supplier visits.

Skills

Mixology skills

Barista skills

Energetic

Luxury market knowledge

Customer focus

Attention to detail

Communication

Team player

Hospitality experience

Job description

Contract: Permanent
Salary: Up to £18.95 Per hour

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

The Role

We are looking for an experienced Bartender to join The Roof Gardens. As a member of our front-of-house service team, you will be helping deliver a world class drinks offer, alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members and create drinks which are immaculately and imaginatively executed.

You will be proud to uphold the club’s service standards, and deliver beautiful and delicious drinks, every time. We seek somebody with solid experience in high-end drinks service environments, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should have a great eye for detail too and be conscientious in the execution of your duties.

Key Responsibilities:

• Exceptional Service: Greet customers by name, provide welcoming atmosphere and learn their preferences to deliver excellent service, taking note on allergies and other critical information. Communicate with colleagues across the club as needed.
• Service Standards: Produce beautiful hot and cold drinks for members following agreed recipes and SOP’s, ensuring impeccable presentation and efficient service.
• Inventory Management: Assist team with stock-taking and inventories, anticipate periods of peak demand and large-scale events for additional supplies. Follow instructions from line manager regarding reporting, record-keeping, compliance, health & safety standards, and drinks inventory management.
• Team Player: Contribute creative ideas to team meetings. Attend tastings, training sessions, and supplier visits to enhance professional and personal development.
• Maintenance & Operations: Keep bars spotlessly clean throughout shift, including maintenance of coffee machines, blenders, fridges, and other equipment. Manage overall bar and coffee operations as directed by line manager. Conduct MEP preparations before every service and always ensure well-stocked bar.

Skills & Requirements

• Accomplished mixology skills and passion for craft; strong barista skills or willingness to learn
• Enthusiastic with lots of energy, able to stay composed under pressure
• Understanding of luxury lifestyle market and experience in fast-paced, multi-outlet businesses
• Focus on customer experience while performing duties
• Detail-oriented with ability to anticipate issues
• Excellent communicator with strong organisational skills
• Friendly demeanour, enjoys supporting colleagues to fulfil potential
• Competitive salary above market rate
• 28 days holiday,plus an extra ‘celebrate you day’ & a paid voluteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.