Bar & Waiting Team Member – Career Growth & Perks

JW Lees; Lancaster; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tips & tronc

Profit sharing

Food discount 30%

On-shift food 50%

Hotel discounts

Wellbeing support

Career development

Maternity/paternity policy

BenefitHub discounts

Job summary

JW Lees in Lancaster is seeking a Bar and Waiting Team Member to deliver friendly, efficient service in our pubs. You will engage with guests, take orders, handle payments, and maintain clean, welcoming bars.

No prior bar experience required; we value enthusiasm, teamwork, and a love for great beer. Training will cover our range, policies, and ongoing development opportunities within JW Lees's family-owned business.

Qualifications

• Customer service focus and guest-centric approach
• Team-minded and supportive, with a family feel
• Knowledge of beers; pride in brewery heritage
• Confident in recommending food and drinks to customers
• Hospitality passion and proactive attitude

Responsibilities

• Deliver best-in-class customer service focused on each guest's needs
• Support teammates across all areas and step in where needed
• Share beer knowledge and engage guests with our range
• Recommend menu items to enhance the dining experience
• Be proactive and passionate about hospitality in a fast-paced pub environment

Job description

JW Lees in Lancaster is seeking a Bar and Waiting Team Member to deliver friendly, efficient service in our pubs. You will engage with guests, take orders, handle payments, and maintain clean, welcoming bars.

No prior bar experience required; we value enthusiasm, teamwork, and a love for great beer. Training will cover our range, policies, and ongoing development opportunities within JW Lees's family-owned business.