Bar & Waiting Team Lead — Customer-First & Growth

JW Lees; Oldham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Food & drink discount

On-shift discount

Hotel discounts

Profit share

Wellbeing support

Career progression

JW BenefitHub discounts

Job summary

JW Lees, a historic brewery with pubs and inns across the North West, seeks Bar and Waiting Team Members to join our friendly team. You will focus on delivering best-in-class customer service and tailor your service to each guest while promoting our beers and food.

Previous experience isn’t essential; proactive, supportive and passionate about hospitality are valued. You’ll benefit from staff discounts, tips, and opportunities to grow with JW Lees.

Qualifications

• Customer service experience preferred but not required.
• Ability to work within a team and supportive environment.
• Interest in beer and hospitality culture.

Responsibilities

• Deliver best-in-class customer service and tailor service to the guest.
• Support teammates in all areas and work like a family.
• Know our beers and be proud of our brewery.
• Confidently recommend food and drinks as brand ambassadors.
• Be proactive, supportive and passionate about hospitality.

Skills

Customer service

Teamwork

Hospitality

Brand ambassador

Job description

JW Lees, a historic brewery with pubs and inns across the North West, seeks Bar and Waiting Team Members to join our friendly team. You will focus on delivering best-in-class customer service and tailor your service to each guest while promoting our beers and food.

Previous experience isn’t essential; proactive, supportive and passionate about hospitality are valued. You’ll benefit from staff discounts, tips, and opportunities to grow with JW Lees.