Bar & Waiting Team Member — Tips, Growth & Perks

london bridge; Warrington; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Cash tips and tronc

Profit share bonus

Discount on food and drink

50% off on shift food

Discounted hotel stays

Wellbeing support

Career development

Parental leave policies

JW BenefitHub access

Job summary

JW Lees in Warrington is seeking a Bar and Waiting Team Member to deliver exceptional guest service, build rapport with customers, and contribute to a welcoming pub environment.

You will support the team across service areas, gain beer knowledge, confidently suggest food and drinks, and enjoy a collaborative, family-feel culture where initiative and passion for hospitality are valued.

Qualifications

• Customer service focus tailored to each customer.
• Proactive, supportive and passionate about hospitality.
• Team-oriented with willingness to help others.

Responsibilities

• Deliver best in class customer service tailored to the customer.
• Support teammates in all areas and contribute to a friendly team culture.
• Know our beers and be confident in recommending food and drink to customers.
• Be proactive and passionate about hospitality; previous experience isn’t essential.
• Assist as needed to ensure smooth service and guest satisfaction.

Skills

Customer service

Team player

Job description

JW Lees in Warrington is seeking a Bar and Waiting Team Member to deliver exceptional guest service, build rapport with customers, and contribute to a welcoming pub environment.

You will support the team across service areas, gain beer knowledge, confidently suggest food and drinks, and enjoy a collaborative, family-feel culture where initiative and passion for hospitality are valued.