Bar Waiter/ Waitress

Dakota Hospitality Limited (Dakota Hotels); Manchester; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Stay & dining discounts

Referral bonuses

Extra holiday day

Meals on duty

Uniform provided

Employee assistance

Mental health support

Job summary

Dakota Hospitality Limited (Dakota Hotels) is seeking an outgoing Bar Waiter/Waitress to deliver exceptional service in our Manchester venue. This full-time role focuses on evening shifts, offering a permanent contract and opportunities to engage guests with food and beverage recommendations.

The role emphasizes teamwork with Restaurant and Reception, handling orders, and delivering a memorable guest experience.

Qualifications

• At least 1 year working experience in hospitality.
• Previous waiting or coffee shop experience is strongly preferred.
• Outgoing personality with effective communication skills.
• Able to work at pace and be proactive during shifts.
• Willing to pour, serve and sell alcohol.

Responsibilities

• Deliver attentive table service in the bar, take orders, and serve food and drinks.
• Engage guests with genuine conversations and personalised recommendations.
• Collaborate with Restaurant and Reception teams to ensure smooth communication.
• Maintain knowledge of menu and allergens to advise guests.

Skills

Hospitality experience

Communication skills

Outgoing personality

Attention to detail

Flexibility with shifts

Alcohol service

Job description

Company: Dakota Hospitality Limited (Dakota Hotels)

Salary/Benefits: Estimated earnings £14.05, including £12.71 basic pay and £1.34 average tronc. Tronc is variable and not guaranteed.

Contract type: Permanent

Hours: Full Time

Shift pattern: Usually shifts will be around 8 hours, working any 4 days out of 7

Hours per week: The role carries a permanent contract of 27.5 hours per week

Posted date: 03/11/2026

We are Seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. This full-time role involves working primarily evening shifts, making it ideal for individuals who may have day-time commitments.

Estimated earnings of £14.05 per hour, comprising a basic hourly rate of £12.71 plus average anticipated tronc. Team members in this role at Dakota Manchester received an average of £1.34 per hour in tronc over the 12 months to November 2026. Tronc payments are variable, non-contractual and not guaranteed.

PRIMARY ROLE RESPONSIBILITIES

• Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.
• Creating memorable guest experiences through genuine conversation and personalised drink recommendations.
• Work closely with the Restaurant and Reception team to ensure the flow of communication.
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester &?Newcastle. Our newest hotel is at Manchester Airport, with our next opening in York expected early 2028 with more?in our pipeline.?

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded by?

The Caterer to the ‘Top 30 under 30’?in the industry,?demonstrating?our success in developing talent.?

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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