Bar Waiter/ Waitress

Dakota Manchester; Manchester; In loco; GBP 16.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts

Friend referral bonus

Additional holiday on anniversary

Meals on duty

Descrizione del lavoro

Dakota Hotels in Manchester seeks an outgoing Bar Waiter/Waitress to deliver exceptional service during evening shifts. The role includes basic pay of £12.71 per hour plus an average tronc of £1.34 per hour, with tron variability not guaranteed.

Key tasks include taking orders, delivering food and drinks, and offering menu recommendations while knowing allergens. Benefits span discounts, referral bonuses, extra holiday, and on-duty meals.

Competenze

• At least 1 year working experience in hospitality
• Experience in waiting or coffee shop preferred
• Excellent communication and a proactive attitude
• Willing to pour, serve and upsell alcohol
• Flexible with shifts and brand research demonstrated

Mansioni

• Deliver attentive table service within the bar and take guest orders
• Deliver food and drinks to guest tables and ensure smooth service flow
• Make personalised drink recommendations and engage guests
• Have knowledge of allergens and menu options to advise guests

Conoscenze

Outgoing personality

Effective communication

Team collaboration

Fast-paced

Descrizione del lavoro

We are Seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. This full-time role involves working primarily evening shifts, making it ideal for individuals who may have day-time commitments.

Estimated earnings of £14.05 per hour, comprising a basic hourly rate of £12.71 plus average anticipated tronc. Team members in this role at Dakota Manchester received an average of £1.34 per hour in tronc over the 12 months to November 2026. Tronc payments are variable, non-contractual and not guaranteed.

PRIMARY ROLE RESPONSIBILITIES

• Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.
• Creating memorable guest experiences through genuine conversation and personalised drink recommendations.
• Work closely with the Restaurant and Reception team to ensure the flow of communication.
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester &?Newcastle. Our newest hotel is at Manchester Airport, with our next opening in York expected early 2028 with more?in our pipeline.?

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’?in the industry,?demonstrating?our success in developing talent.