Bar Team Member — Guest-Centric Service & Growth

Warner Hotels; Studley CP; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Live-in availability

Gym and leisure access

Free or discounted onsite food

Staff discounts (Bourne Leisure brands

Career development opportunities

Discounts with national brands

Job summary

Warner Hotels Group is seeking a Bar Team Member for Studley Castle, a historic 209-bedroom hotel. You will contribute to delivering excellent service within the Hospitality department and help ensure guests have a memorable stay with scenic views and top-notch facilities.

Join a supportive team, learn and grow, and enjoy benefits like staff discounts and career development opportunities while delivering friendly, attentive service at every guest interaction.

Qualifications

• Guest journey is at the heart of the role.
• Willingness to learn and improve customer service and product knowledge.
• Supportive attitude to the wider team.
• Passion for food and drink.
• Be able to bring your authentic self to work.

Responsibilities

• Develop and grow by delivering a great service within the Hospitality department.
• Work alongside the Food and Beverage Manager to ensure a smooth guest journey from arrival to departure.
• Collaborate with a large team to ensure guests enjoy the highest quality stay with appealing surroundings.

Skills

Guest journey focus

Customer service mindset

Team player

Food and drink passion

Job description

Warner Hotels Group is seeking a Bar Team Member for Studley Castle, a historic 209-bedroom hotel. You will contribute to delivering excellent service within the Hospitality department and help ensure guests have a memorable stay with scenic views and top-notch facilities.

Join a supportive team, learn and grow, and enjoy benefits like staff discounts and career development opportunities while delivering friendly, attentive service at every guest interaction.