Bar Team Member

Potters Resorts - Five Lakes; Maldon; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free meals on shift

Gym access

Staff discounts across the resorts

Training and development opportunities

Job summary

Potters Resorts Five Lakes is hiring for a Bars Team Member to deliver friendly, efficient service and create a lively atmosphere across our bars and lounges. You will greet guests, take orders, serve drinks, and help keep the bars clean and well-presented.

No heavy experience required—we value attitude, energy and a willingness to learn in a fast-paced hospitality environment. You’ll work full-time, 40 hours per week, with shifts including mornings, evenings and late nights.

Qualifications

• Must be at least 18 years old to serve alcohol.
• Ability to engage guests and deliver friendly service.
• Willingness to learn and work as part of a team.

Responsibilities

• Welcoming and engaging with our guests throughout their stay.
• Taking drink orders and providing friendly, efficient table service.
• Running drinks to guests' tables quickly and efficiently.
• Preparing and serving a wide range of drinks from teas to cocktails.
• Keeping bars and service areas clean and presentable.
• Building knowledge of the resort to assist guests with questions.
• Supporting teammates and helping where needed.
• Contributing to a fantastic atmosphere across bars and lounges.

Skills

Customer service

Communication

Teamwork

Energy & pace

Tools

POS systems

Job description

• Compensation: GBP 10.85 - GBP 12.71 - hourly

Company Description

Are you ready to bring energy to our Bars Team?

At Potters Resorts, we're not simply looking for people who can serve drinks - we're looking for personalities.

Our Bars Team plays a huge part in creating the atmosphere our guests love. We want energetic, enthusiastic people who enjoy talking to guests, work with real pace and purpose, and aren't afraid to get stuck in when things get busy.

You don't necessarily need years of bar experience. For us, attitude, personality and work ethic are just as important as experience. If you've got those, we can teach you the rest.

Job Description

Position: Bars Team Member

Location: Potters Resorts Five Lakes

Type: Full Time

What you will be doing:

• Welcoming and engaging with our guests throughout their stay.
• Taking drink orders and providing friendly, efficient table service.
• Running drinks to guests' tables quickly and efficiently.
• Preparing and serving our wide range of all-inclusive drinks, from teas and coffees to milkshakes, cocktails, beers, wines and spirits.
• Keeping our bars, service areas and guest tables clean, tidy and looking their best.
• Building your knowledge of the Resort so you can confidently help guests with questions.
• Supporting your teammates and helping wherever you're needed.
• Playing your part in creating a fantastic atmosphere across our bars and lounges.

We're looking for someone who:

• Naturally enjoys engaging with people and can make our guests feel welcome from the moment you meet them.
• Brings energy, pace and urgency to every shift - particularly when we're at our busiest.
• Doesn't wait to be told what needs to be done - you spot it and get on with it.
• Enjoys working as part of a team and is always prepared to help others.
• Takes pride in delivering great service rather than simply completing a task.
• Can start conversations, build rapport and help create the friendly atmosphere Potters is famous for.
• Maintains high standards of presentation, cleanliness and attention to detail.
• Is positive, reliable and ready to learn.
• Wants to develop their skills and potentially progress within the business.

What matters to us:

Our bars can be extremely busy, and that's when teamwork, communication and urgency really matter. We want people who respond to a busy bar by stepping up the pace, supporting their teammates and staying positive with our guests.

You can teach someone how to make a cocktail. It's much harder to teach someone to have a great attitude. That's why we're looking for people with personality, enthusiasm, initiative and a genuine desire to give our guests a brilliant experience.

Previous hospitality or bar experience is certainly welcome, but if you're naturally outgoing, hardworking and eager to learn, we'd still love to hear from you.

Hours of Work:

• Full-time position, working 40 hours per week, 5 days out of 7.
• Bar opening times: 8.30am - 2am
• Shifts include; days, evenings, and late shifts
• All straight shifts around the needs of the business

** Rates of pay - Based upon age:

£12.71 per hr (Over 21)

£10.85 per hour - 18 - 20

Qualifications

As this role involves serving alcohol, you must be aged at least 18 years or over.

Please note that some shifts may finish in the early hours of the morning. Applicants must be able to arrange their own safe and reliable transport to and from work for late-night / early-morning shift finishes.

Additional Information

Why Join Potters Resorts?

• Permanent, full-time role with a friendly and supportive team.
• Competitive pay and benefits package.
• Full training and development opportunities to help you build your hospitality career.
• Work in a fun, fast-paced environment where no two days are the same.
• Free meals whilst on shift.
• Free access to our state-of-the-art gym and leisure facilities.
• Staff discounts across the resorts.
• Regular team recognition, awards, and treat days.
• A genuinely enjoyable place to work, where your contribution is valued.

If you're passionate about delivering great service and enjoy working as part of a close-knit team, we'd love to hear from you.

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.