Bar Team Member

Hollywood Bowl; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join the Hollywood Bowl Group as a Bar Team Member where you will provide exceptional service in a vibrant setting. Enjoy benefits like flexible hours, training programs, and discounts while contributing to memorable experiences for customers. This role requires energy and enthusiasm to thrive.

Benefits

Opportunity to earn an extra 50p per hour

Access to apprenticeship programmes

Optional pension plan

Additional holiday days

Ongoing training and development

Free game vouchers

30% discount on food and drinks

50% off food when working

Team Member Support Programme

Enhanced parental leave benefits

Qualifications

• Great customer service and communication abilities.
• High energy and adaptability in a fast-paced environment.
• Friendly, supportive team attitude.
• Flexibility with working hours.
• Basic literacy and numeracy skills.

Responsibilities

• Provide outstanding customer service and serve drinks.
• Maintain cleanliness and stock levels in the bar area.
• Work in a fun and fast-paced environment.

Skills

Customer service skills

Communication

High energy

Adaptability

Team attitude

Basic literacy

Basic numeracy

Job description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and development, with career progression opportunities
• Free game vouchers every month
• 30% discount on food and drinks for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

Are you ready for a new role? As our Bar Team Member, you'll ensure customers receive exceptional service and perfectly served drinks every time. You'll keep the bar area clean and fully stocked. It's a fast-paced, fun environment, so enthusiasm and energy are essential.

We provide thorough induction and ongoing training to set you up for success, along with career development opportunities, including management training and apprenticeships. You may also work in the kitchen.

Your professional and engaging customer service, high energy, and enthusiasm will ensure our customers have a memorable experience.

Our centres are open seven days a week, from 9 am to midnight. Peak times are evenings, weekends, and school holidays, requiring flexibility in your availability. Typical shifts include:

• Weekday mornings: 09:00 - 17:00
• Weekday evenings: 17:00 - 00:00
• Weekend mornings: 09:00 - 18:00
• Weekend evenings: 16:00 - 01:00

Shift times may vary by centre, and details will be confirmed at interview.

To be successful, you'll need:

• Great customer service skills and communication abilities
• High energy and adaptability in a fast-paced environment
• A friendly, supportive team attitude
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We continue to grow, opening about three new sites annually.

We value diversity and inclusion, fostering a workplace that promotes equal opportunities. We believe that a diverse team makes us more relevant, competitive, and resilient.