Bar Supervisor - Up To £15Ph

Grind; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

NEST Pension

Stream

Referral bonus

Discounts online

Crew Card

Meals on duty

Social events

Wellbeing allowance

Birthday treat

Job summary

Grind in London is seeking an enthusiastic Bar Supervisor to lead a busy night bar, deliver classic drinks with contemporary twists, and create a buzzing shift atmosphere.

You'll support a small team in a high-volume hospitality environment, drive sales, ensure speedy service with passion, and uphold Grind's standards of service and training across the bar.

Qualifications

• Excellent communication skills with colleagues and customers.
• Ability to work well under pressure in a busy hospitality environment.
• Problem-solving mindset when addressing guest issues.
• Demonstrates teamwork and leads by example.
• Strong time-management and prioritisation abilities.

Responsibilities

• Support the management team in running a high-volume bar.
• Understand and execute Grind Steps of Service.
• Deliver exemplary service following Grind procedures.
• Assist with bar training and staff development programs.
• Motivate staff and maintain a positive attitude.
• Attend regular team and management meetings.
• Uphold house rules and present a smart, professional appearance.

Skills

Communication

Working under pressure

Problem solving

Team player

Time management

Job description

A bit about us.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery.

Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

We are looking for an enthusiastic Bar Supervisor who enjoys making classical drinks with contemporary twists. Evenings at Grind offer a variety of classics, coffee cocktails and guest cocktails. We're all about creating a buzzing atmosphere by turning up the tunes, dimming the lights and serving the best espresso martini in London!

We are looking for energetic night owls to join the Grind Crew and as a Bar Supervisor of course we expect the usual stuff on a day to day basis; great service, standardisation and some quality shaking. To be eligible for this role, you will need to demonstrate confidence in supporting a small team in a very busy and high-volume hospitality environment. You must drive sales through supporting the team, and delivering speedy service with passion on the bar! We expect some previous experience working in a bar environment, and a 'work with the team' approach/attitude at all times.

Role responsibilities.

• Support the management team in the running of a high volume & fast-paced bar
• Possess full understanding of Grind Steps of Service
• Deliver exemplary service in line with our procedures
• Help to deliver bar training & developing programs to all bar staff
• Motivate all staff and project a positive attitude at all times.
• To undertake regular team meetings and participate in necessary Management meetings.
• To abide by the house rules at all times
• Displays a smart and professional appearance, representing the company in a positive manner

You’ll have.

• Possess excellent communication skills to enable effective dialogue with colleagues and customers
• Ability to work well under pressure and use initiative
• Ability to problem solve and elevate complaints accordingly
• Dedicated team-player, who strives for excellence and leads by example
• Strong time-management and prioritisation skills

Diversity and Inclusion.

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and Perks.

• NEST Pension: We offer a pension scheme to help you plan for your future.
• Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more.
• Financial support: access to interest-free, short-term loans when you need them most
• Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team
• Discounts online: Up to 40% off our retail line online.
• SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
• Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
• Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
• Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 12 hours
• Social Events: Join us for team social events to connect and have fun.
• Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.
• Wellbeing Allowance: Up to £75 annually to spend on your wellbeing.
• Birthday Treat: £20 birthday gift

Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.