Bar Supervisor (Head Bartender)

Incipio Group; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free therapy available

Referral bonus

Career development opportunities

Team events and awards

Employee discounts 50% food and drink

Job summary

Incipio is seeking vibrant and energetic Supervisors to lead venues, delivering outstanding hospitality and guest experiences. You will set an example on shifts, proactively solve issues, and motivate your team with strong coaching and support to drive sales and guest satisfaction.

Join a culture of inclusivity and development as your leadership skills grow, with opportunities to progress within the business.

Qualifications

• Strong leadership with the ability to set an example on shift.
• Proven problem-solving skills to keep venues running smoothly.
• Excellent guest service and interaction abilities.
• Experience motivating and training teams to hit sales targets.

Responsibilities

• Lead venue teams to deliver outstanding hospitality and guest experiences.
• Set high standards, supervise shifts, and solve on-the-ground issues.
• Motivate, train and support staff to achieve sales goals.
• Plan, brief and maintain smooth operations with the leadership team.
• Participate in ongoing training to develop leadership capabilities.

Skills

Leadership

Problem solving

Guest interaction

Team motivation

Communication

Job description

Incipio curates beautiful spaces with vibrant atmospheres for great times.

As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.

BENEFITS + BEST BITS

• Transparent and fair TRONC Payments
• 60% of our management teams are people we have progressed internally
• Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
• Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
• Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
• Company awards to celebrate team and regular events
• Incipio FC + Seasonal Socials
• Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
• Enhanced Maternity, Paternity and Adoption leave
• 50% discount for food and drink in all of our venues

WHAT YOU’LL BE GETTING UP TO

• Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
• Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
• Motivating your team by providing excellent support, training and encouragement
• Working with your management team to drive sales in your venue with the support of your team
• Proactive planning, preparation and briefing of the team
• Bringing ideas, processes and orgainisation to life
• Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
• Having fun, laughing a lot and giving good vibes

WHAT WE’RE LOOKING FOR

• Vibrant + energetic individuals
• A leader, someone who enjoys setting examples and answering questions
• An insightful and impactful human, who loves to see their team achieve
• A discipline for exceptional standards
• Problem solvers
• A natural with guests, someone who enjoys interaction
• Friendliness, playfulness and approachability
• A genuine desire to deliver a great experience to our guests

Incipio & Inclusivity

We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!