Bar & Restaurant Team Member

Shepherd Neame Ltd; Banstead; On-site; GBP 40,000 - 60,000; Part time

Job summary

Shepherd Neame, Britain’s oldest brewer, is seeking part-time Bar & Restaurant Team Members for The Woolpack in Banstead. This role involves providing excellent customer service and a warm welcome, with no prior experience necessary. Enjoy competitive hourly pay, tips, and various discounts as part of your rewards.

Benefits

Competitive hourly pay rate

A share of tips

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Flexible working hours

Qualifications

• Must be over 18 years old.
• No prior hospitality experience needed; training provided.

Responsibilities

• Ensure customers receive a warm welcome and great service.
• Work as part of a team in a busy bar and restaurant environment.

Skills

People Skills

Teamwork

Customer Service

Job description

Shepherd Neame is on the lookout for part-time Bar & Restaurant Team Members to join us. If you love hospitality, are a people person, and enjoy being on the front line in a busy role, this may be just the job for you.

The Woolpack, located at the heart of Banstead, is a community locals pub with roots dating back to the 18th century. It offers a varied menu of freshly cooked food and serves superb real ales and lagers from Shepherd Neame, Britain’s oldest brewer.

At Shepherd Neame, we know that first impressions count. You will play an important role in our business by ensuring customers receive a warm welcome and great service at every opportunity.

If you don’t have previous hospitality experience, don’t worry. As long as you are over 18 and possess some of the qualities outlined below, we can train you and teach you everything else you need to know.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop and move within our pubs, the Brewery, & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in Faversham, Kent, for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.