Bar & Restaurant Manager — Lead Guest Experience

Cairn Group; Harrogate; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Discounted hotel stays

Dining and spa discounts

Career development programs

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Job summary

DoubleTree by Hilton Harrogate Majestic Hotel & Spa in Harrogate, part of the Cairn Group, seeks a Head of Department for the Restaurant. You will lead a team to deliver outstanding guest experiences, create a welcoming environment, and develop staff while upholding service standards and operational excellence.

Join Cairn Group to build a culture where people perform, grow and succeed, with opportunities to influence service quality across the hotel and its venues.

Qualifications

• Experience leading hospitality teams, with a track record of developing staff.
• Strong guest service orientation and ability to drive service standards.

Responsibilities

• Lead and inspire a team that delivers exceptional guest experiences.
• Create a welcoming environment where guests feel valued.
• Support the development and growth of team members.
• Drive service standards and operational excellence.
• Build positive relationships across the hotel.
• Help shape a culture where people can perform, grow and succeed.

Skills

People leadership

Guest experience focus

Job description

DoubleTree by Hilton Harrogate Majestic Hotel & Spa in Harrogate, part of the Cairn Group, seeks a Head of Department for the Restaurant. You will lead a team to deliver outstanding guest experiences, create a welcoming environment, and develop staff while upholding service standards and operational excellence.

Join Cairn Group to build a culture where people perform, grow and succeed, with opportunities to influence service quality across the hotel and its venues.