Bar Manager - Devon

Haven Holidays; Axminster; On-site; GBP 28,000 - 36,000; Full time

Job summary

Haven Holidays in Axminster is seeking a Bar Manager to lead a vibrant bars team and deliver exceptional guest experiences across our venues. You will manage budgets, schedules, and resources, ensuring safe, compliant operations while maintaining high standards.

You will drive performance, coach staff, and develop talent to sustain a welcoming, efficient environment. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Proven leadership and communication skills.
• Experience in managing budgets and resources.
• Strong guest service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Ability to coach, mentor and develop staff.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Skills

Leadership

Guest experience

Performance management

Resource management

Compliance and safety

Problem solving

Training and development

Job description

Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues. In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.

• - Strong leadership and communication skills.
• - Ability to work in a fast-paced environment while maintaining attention to detail.
• - Exceptional customer service and problem-solving abilities.
• - Knowledge of health and safety regulations.
• - Strong organisational and multitasking skills.
• - Experience in budgeting, financial management and Cellar Management.
• - Flexibility to work evenings, weekends, and holidays.