Bar Manager

Haven; Spittal; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

50% off on-park dining

20% off Haven Holidays and in-store

Free access to facilities

Savings at national brands

Job summary

Haven is seeking a Bar Manager to lead our bars and entertainment venues with energy and clear direction. You will coach a team, monitor performance, and ensure top guest experiences while maintaining safety and compliance.

The role involves budgeting, resource management, and driving continuous improvement in service and operations. Evening and weekend flexibility is required in a fast-paced hospitality environment.

Qualifications

• Experience leading hospitality teams in bar or venue settings.
• Excellent customer service and problem-solving abilities.
• Strong communication and team coaching skills.
• Knowledge of health and safety regulations in hospitality.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate and coach the bar team to deliver excellent service.
• Enhance guest experiences and address concerns to maintain a welcoming atmosphere.
• Monitor performance, provide feedback and conduct reviews.
• Manage scheduling, budgeting and resources for efficient operations.
• Ensure compliance with safety policies and company standards.

Skills

Leadership

Communication

Guest service

Problem-solving

Budgeting

Job description

Position: Bar ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusBring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.Requirements- Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.- Strong leadership and communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Exceptional customer service and problem-solving abilities.- Knowledge of health and safety regulations.- Strong organisational and multitasking skills.- Experience in budgeting, financial management and Cellar Management.- Flexibility to work evenings, weekends, and holidays.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]