Bar Manager

Haven; Sands; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Dining discounts

Retail discounts

Facilities access

Career development

Fully funded qualifications

Job summary

Haven in Sands, United Kingdom, is seeking a Bar Manager to lead and develop the bars and entertainment venues, with a focus on guest experiences and operational excellence.

You'll manage a dynamic Bars team, drive performance, monitor budgets, and ensure safety and compliance while delivering memorable service during evening shifts in a fast-paced environment.

Qualifications

• Proven experience in Bar Manager or venue leadership.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Budgeting and financial management experience.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver service and hit targets.
• Ensure guest satisfaction and welcoming atmosphere.
• Monitor performance, provide coaching and reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure health and safety compliance and company standards.
• Resolve operational issues quickly to maintain smooth daily operations.
• Support training and development through ongoing coaching.

Skills

Leadership

Team motivation

Budgeting

Customer service

Health & safety

Scheduling

Communication

Problem solving

Job description

Position: Bar Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

The working hours for this role are predominantly evenings.
Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.
In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Availability to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!