Bar Host

TN United Kingdom; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Hull is seeking enthusiastic Bar Hosts to join their team. This role involves providing exceptional customer service in a vibrant bar environment, with opportunities for training and development. Ideal candidates will be passionate about hospitality and able to work flexible shifts, ensuring guests have a memorable experience.

Benefits

Flexible shifts

Team Member discounted stays and 50% off F&B

Continuous learning & development opportunities

Free access to 24/7 employee assistance program

Team member of the month - £100

Team member of the year - £500

Uniform Provided

Competitive pay and package including TRONC

Qualifications

• Passion for hospitality and customer-facing roles.
• Ability to work flexible shifts including evenings and weekends.
• Previous experience in hospitality preferred but not essential.

Responsibilities

• Provide excellent customer service at all times.
• Fulfill bar backing and table service duties.
• Take food and drinks orders and manage cash handling.

Skills

Customer service

Teamwork

Communication

Sales motivation

Job description

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This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

What we're looking for:

Are you passionate about people, drinks and food? If the answer is yes, then this is the role for you! We are seeking a bubbly and friendly candidate who likes to be in a customer-facing position. You will ideally have worked within a hospitality setting previously and be familiar with the inner workings of a cocktail bar, however, this is not essential as training will be provided. What is essential though is a passion for hospitality! You will be hard-working, able to work alongside others as part of a team, and able to speak confidently to customers. You will also be willing to work a range of shifts, including daytime, evenings and weekends.

Day in the life of:

You will be working within the hotel's bar team alongside passionate team members whose goal is to ensure our guests have a fantastic time. You'll be mainly working with the hotel bar which is located on the top floor with panoramic views.You will be responsible to provide table service. We are seeking Bar Hosts who are keen to up-sell and are motivated to drive sales (which in turn increases your tips!!).

Example key responsibilities:

• Providing excellent
  customer service at all times
• Fulfilling bar
  backing and table service duties
• Taking food and
  drinks orders
• Setting up and
  closing down of the bar
• Cash handling in
  line with the company’s Cash Handling Mandate
• Excellent product
  knowledge with specific attention to cocktails
• Working as a team
  to provide exceptional service
• Receipt and
  unloading of deliveries
• Stock control
  responsibilities
• Working well with
  hotel department team members
• To comply with all
  hotel policies, procedures and mandates at all times
• Taking
  opportunities to up-sell, including promoting premium drinks and packages

What you'll get in return:

• Flexible shifts to suit your lifestyle
• Exclusive Team Member discounted stays
  and 50% off F&B across the leaf HOSPITALITY portfolio
• Continuous learning & development
  opportunities
• Free access to 24/7 employee assistance
  program
• Team member of the month - £100 and Team
  member of the year - £500
• Uniform Provided
• Competitive
  pay and package including TRONC

This hotel is managed by leaf HOSPITALITY who is a
hotel management company that has one simple value that underpins everything we
do: be excellent. We work with branded and independent hotels. Our vision is to
be a leader in the market where every member of our team plays a part in
delivering excellent service to our guests, owners, and team members.