Bar and Waiting Team Member

JW Lees; Menai Bridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a proud family-owned brewery with nearly 200 years of tradition as a Bar and Waiting Team Member. This role is all about delivering exceptional customer service and creating memorable experiences for guests. You'll be part of a supportive team, learning about our fantastic beers and recommending delicious food and drinks. With great opportunities for career growth and a range of perks, this position is perfect for those passionate about hospitality and eager to make a difference in a vibrant pub environment.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Annual profit share

Wellbeing support

Career growth opportunities

Access to discounts via BenefitHub

Qualifications

• Passion for hospitality and providing excellent customer service.
• Ability to work well in a team and support colleagues.

Responsibilities

• Deliver best in class customer service tailored to each guest.
• Support teammates and help wherever needed in the pub.

Skills

Customer Service

Teamwork

Proactivity

Hospitality

Job description

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together