Bar and Waiting Team Member

TN United Kingdom; Conwy; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking enthusiastic Bar and Waiting Team Members to join their vibrant team. This role is centered around delivering exceptional customer service and creating memorable experiences for patrons. You will be a key part of a supportive family-like environment, where your proactive attitude and passion for hospitality will shine. With a rich history and a commitment to quality, this company values its people and offers great opportunities for career progression. Join a team where you can grow, learn, and enjoy the benefits of working in a dynamic hospitality setting.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

A fair share of tips

Annual profit share

Wellbeing support

Opportunities for career growth

Access to discounts through JW BenefitHub

Qualifications

• No previous experience required, but passion for hospitality is essential.
• Proactive and supportive attitude is encouraged.

Responsibilities

• Provide best-in-class customer service tailored to customer needs.
• Support teammates and help wherever needed in a family-like environment.
• Recommend food and drink confidently to customers.

Skills

Customer Service

Team Support

Knowledge of Beers

Food and Drink Recommendations

Proactiveness

Passion for Hospitality

Job description

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together