Bar and Waiting Team

TN United Kingdom; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Front of House Team Member in a dynamic environment where your hospitality skills shine. This role offers a chance to engage with customers, from those enjoying a quiet coffee to those celebrating special occasions. With opportunities for personal development and a supportive team culture, you’ll thrive in a company that values your contributions. Enjoy fantastic perks like shared tips, food discounts, and a company pension scheme while making every customer's experience memorable and enjoyable.

Benefits

Tips shared equally across the team

Staff food on every shift

50% discount on food

28 days holiday

Competitions and incentives

Christmas and Boxing Day off

Company pension scheme

Long service awards

Great opportunities for personal development

Qualifications

• Natural talent and passion for hospitality.
• Good communication skills to build rapport and trust.

Responsibilities

• Deliver exceptional customer service to ensure satisfaction.
• Collaborate with team to create a welcoming environment.

Skills

Hospitality

Communication Skills

Self-Motivation

Energy and Personality

Job description

Social Network Login/Join

Lounges are special places, made so by the brilliant people who run them — and you'll be one of them. As a Front of House Team Member, you're naturally welcoming and adept at making people feel comfortable.

You can read each customer: whether they're quietly working on their laptop over coffee or celebrating a birthday with cocktails and tapas, you'll adapt your approach accordingly. You'll collaborate with management and the team, delivering 14 great shifts to ensure every customer leaves happy — because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Staff food on every shift, regardless of hours worked
• 50% discount on food at all three brands from day one
• 28 days holiday (including Bank Holidays), pro rata
• Competitions and incentives (like an all-expenses-paid trip with a supplier)
• Christmas and Boxing Day off
• The best staff party — Loungefest
• Emotional and practical support via the Licensed Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunities for personal development and career progression in a fast-growing business

What You'll Bring

• Bags of energy, your personality — and we can teach you the rest!
• A natural talent and passion for hospitality
• Extremely driven and persistent in overcoming challenges
• Good communication skills to build rapport and trust
• A self-motivator working at pace with limited supervision, adhering to pressure and deadlines

If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.