Bar and Waiting Staff

Marstons PLC; Pembroke; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join Marston's PLC as a Bar and Waiting teammate in Pembroke, where you will be at the heart of the pub experience. Responsibilities include providing exceptional customer service, taking orders, and creating happy experiences for guests. This role offers opportunities for personal and professional growth within a supportive team environment.

Benefits

30% off at pubs, restaurants, and hotels

Reliable hours contract

Affordable meal deal on shift

Flexible hours

High street discounts

Fantastic apprenticeship programmes

Support from Licensed Trade Charity

Qualifications

• Passion for providing excellent customer service.
• Ability to work as part of a diverse team.
• Willingness to learn and develop skills.

Responsibilities

• Taking orders and serving food and drinks.
• Creating a welcoming atmosphere for guests.
• Supporting the wider team as needed.

Skills

Customer Service

Teamwork

Upselling

Job description

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We’re on the lookout for new Bar and Waiting teammates to join our team!

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Bar and Waiting team you’ll:Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionateabout providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you:Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.