Bar and Waiting Assistant

Watergate Bay Hotel; Newquay; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Beautiful location

Team discounts

Treatments discounts

Cubs coffeeshops discounts

Shop on the Beach discounts

Free surf lessons

Team socials

Employee support helpline

Job summary

Watergate Bay Hotel in Newquay invites applications for a Bar and Waiting Assistant who will craft exquisite drinks and deliver warm, professional service across our restaurant and related spaces. You’ll be central to the guest experience, combining hospitality flair with a genuine care for guests and team alike.

The role is full-time with a zero-hours contract flexibility, offering opportunities to grow within one of the UK’s leading beachside brands.

Qualifications

• Strong customer service ethos and a friendly, professional approach.
• Experience in barista, waiting, or people-facing roles in retail/leisure.
• Excellent time management and organisational skills.
• Exceptional attention to detail and pride in guest experience.

Responsibilities

• Welcoming guests in a warm, friendly, timely and relaxed yet professional manner.
• Working in all areas of our restaurant.
• Preparing hot and cold drinks with flair, creativity, and consistency.
• Continually build upon company and product knowledge and provide input on improvements.
• Partaking in team tasting sessions for authentic understanding of menus and boosting team creativity.
• Keeping the area you’re responsible for clean, tidy and organised.
• Taking care of guests’ billing.
• Supporting training and development for new team members.

Skills

Customer service

Barista / waiting

Time management

Attention to detail

Teamwork

Guest experience

Tech aptitude

Job description

Bar and Waiting Assistant | Watergate Bay Hotel - The Living Space

We’re here to share the joy of Watergate Bay for everyone, now and for the future.

That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.

Through proper hospitality, active relaxation and thoughtful experiences, we create the time and space for guests and teams to feel their best. Everything we do is rooted in warmth, confidence and care — with sustainability and community firmly at our heart.

Dedicated, loyal guests who love what we do. A committed team with a shared outlook. An attention to detail that pushes us to excel. A deep, instinctive care for the environment around us. It’s what sets Watergate Bay apart from other hotels and drives us to find extraordinary talent to join us.

The best hospitality brands come to life through real world experiences, transforming moments into memories and building bonds which last a lifetime.But that doesn’t happen by itself.Excellence comes to life through enthusiasm, innovation, and attention to detail.

Our Bar and Waiting Assistant role

As our Bar and Waiting Assistant, you’ll show what it means to work for a hotel which goes above and beyond for our team and guests, creating memorable experiences they’ll cherish for a lifetime.

You’ll be a dynamic team-player with warmth and creativity, passionate about being part of a community that promotes a work-life balance, and an advocate for our Watergate Bay Hotel brand.

Welcoming and serving guests in a friendly and professional manner, you’ll also craft exquisite drinks, be central to the heart of our guest-experience, and take pride in every aspect of your role as our waiter, barista, and mixologist. You’ll also be operating on a full-time, zero-hour contract.

What you’ll be responsible for

• Welcoming guests in a warm, friendly, timely and relaxed yet professional manner.
• Working in all areas of our restaurant.
• Preparing hot and cold drinks with flair, creativity, and consistency.
• Continually build upon company and product knowledge and providing input on how we can continually develop and improve.
• Partaking in team tasting sessions for an authentic understanding of our menus, providing first‑hand knowledge for guest queries and boosting overall team creativity and rapport.
• Keeping the area you’re responsible for clean, tidy and organised.
• Taking care of guests’ billing.
• Offering new team members a helping hand, supporting their training and development.
• Working together as part of our committed, efficient and dynamic team.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Adhering to our Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).

What we’re looking for

• A strong customer service ethos, with a keen eye for the small details that make a meaningful impact
• Barista, waiting or bar experience (or time working in other people-facing roles in retail or leisure)
• Excellent time management and organisational skills
• Exceptional attention to detail
• The ability to work efficiently and effectively as part of a team
• A real energy and passion for everything that you do with lots of enthusiasm and personality
• A genuine desire to provide an excellent guest experience
• An aptitude for using new technology to facilitate a smooth ordering and billing process, without compromising our guest experience

We also believe the right attitude and personality matter just as much as experience. If you bring warmth, curiosity, and a genuine love for hospitality, we’ll support you with full training to help you grow and thrive with us.

Why us?

Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration.

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do.

What we can offer in return

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• A welcoming team, eager to support and encourage each other
• Excellent career prospects in an ever‑expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends and family at: Zacry’s, The Beach Hut, and Living Space Restaurants.
• Team discount at our Cubs coffeeshops
• Team discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

Our commitment to our staff is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.

Alongside competitive salaries, we offer strong benefits, ongoing training and professional development opportunities, team socials and events through the year, discounted stays, and food & drink and activities.

Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.