Bar and Restaurant Supervisor

Accor Hotels; Bridgwater; On-site; GBP 40,000 - 60,000; Full time

Job summary

Accor Hotels is seeking a Bar / Restaurant Supervisor for the Mercure Bridgwater Hotel. This role demands a passion for customer service and prior restaurant experience, with responsibilities including order taking, team communication, and adherence to health standards. The position typically involves evening shifts, along with the perks of discounted stays and tips.

Benefits

Up to 4 Free nights in Accor Hotels per year

Discounted rooms in all Accor Hotels Worldwide

15% Off final bill in every Accor Restaurant or Bar

35% Discount in all MPW Restaurants

Access to employee discount platform

Qualifications

• Previous restaurant front of house experience is required.
• Ability to work evenings and weekends is essential.

Responsibilities

• Taking orders and serving food and drinks to a brand standard.
• Ensuring clear communication between front and back of house teams.
• Maintaining health and safety policies.

Skills

Passion for customer service

Knowledge of menu, wines, and cocktails

Communication skills

Job description

Company Description

The Mercure Bridgwater Hotel is located in the heart of Bridgwater town center and offers 119, 4 star bedrooms and is complimented by a Marco Pierre White Steakhouse Bar and Grill.

Job Description

This Bar / Restaurant Supervisors position is for someone who has a previous restaurant front of house experience and ideally will have worked in a branded restaurant environment however full training will be given.

The position involves:-

• Being passionate about customer service and ensuing the highest standards are maintained at all times.
• The vast majority of shifts are evenings (from 2/4pm) however it wouldbe an advantage if you were also able to work early shifts(6am start). Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.
• Uniform and appearance standards must be maintained at all times.
• Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
• Being knowledgeable about the menu, wines and cocktails served.
• Ensuring clear, concise communication between the front and back of house teams.
• Taking payments for guests and ensuring the correct billing procedures are adopted.
• Adhering to all Health and Safety policies and procedures as explained during your training

Additional Information

We’re offering:-

· £12.84 per hour, plus share of tips / service charge

· Up to 4 Free nights in Accor Hotels for every year of your employment

· Discounted rooms in all Accor Hotels Worldwide

· Discounted rate at all Legacy Hotels

· 15% Off your final bill in every Accor Restaurant or Bar

· 35% Discount in all MPW Restaurants

· Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.