Bar and Lounge Assistant

Iconic Hotels & Resorts; New Milton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff stays

Friends & Family rate

Company pension

Free meals on duty

Healthcare cashback

Job summary

Iconic Hotels & Resorts, Chewton Glen, seeks a Bar & Lounge Assistant for the Colonel's Bar and Lounge. Join a passionate team delivering attentive guest service and memorable experiences.

You will know our food and beverage offerings, stay updated with cocktail menus, work collaboratively, maintain high hygiene standards, and contribute to a vibrant guest-focused atmosphere. The role offers a competitive base salary with added benefits such as staff stays and discounts.

Qualifications

• Provide excellent guest service and create unforgettable experiences.
• Expert knowledge of food and beverages with up-to-date cocktail knowledge.
• Deliver service following established bar and lounge standards and steps.

Responsibilities

• Constantly seek opportunities to go above and beyond for guests.
• Know and promote menu items and cocktails to drive sales.
• Maintain cleanliness, hygiene and safety standards in bar and lounge.
• Work well in a team and support colleagues.
• Respect and respond to feedback to improve service.
• Keep bar and lounge areas tidy at all times.

Job description

Bar & Lounge Assistant

Aim of the role:

As a member of the Colonel's Bar and Lounge team at Chewton Glen, you are the reason that our Guests keep coming back for more. Our Colonel's Bar & Lounge Assistants work part of a team to serve our Guests and create unforgettable experiences for them, exceeding expectations and ensuring that every guest wants to return.

Bar & Lounge Assistant Responsibilities:

• Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy.
• Have expert knowledge of the food and beverages that we offer and create opportunities to keep yourself up to date with our latest cocktail menus to drive sales.
• Confidently deliver the key Bar & Lounge processes and standards, including our service steps, and demonstrate these consistently, never cutting corners.
• Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
• Show respect to those in authority and embrace and act on feedback positively, seeing it as an opportunity to learn.
• Maintain our standards at all times, keeping our Bar & Lounge areas clean and tidy at all times.

What we can offer you:

• £26,436.80 Salary
• £7,200 Tronc
• Cashback Healthcare scheme after 3 months service
• Staff stays and Friends & Family rate at all our Iconic Properties
• 25% discount on all F&B at Iconic properties
• Company Pension
• Social Events
• Free meals on duty
• Team assistance helpline and access to professional services

If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear from you!