Banqueting Manager

Starwood Hotels; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Designed by Nature work environment

Inclusive & equitable work environment

Employee recognition programs

Free food on shift

Job summary

Starwood Hotels Manchester is seeking a seasoned Banquet Manager to oversee both front and heart-of-house banquet teams at Treehouse Manchester. You will actively participate in day-to-day operations, manage guest requests, and set teams up for success from the banquet start to the final bite.

The role requires approximately 2 years in similar work and a strong track record in leadership and financial performance.

Qualifications

• 2 years of similar work experience.
• Advanced knowledge of banquet operations and guest engagement.
• Strong leadership and financial performance track record.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee front and heart-of-house banquet operations.
• Engage guests and guide team members to deliver high-quality service.
• Coordinate with events and kitchen teams to ensure seamless service from start to finish.
• Stay flexible to meet the demands of a 24-hour operation.

Skills

Banquet operations

Team leadership

Communication (verbal & written)

24-hour operation readiness

Job description

Grow with us…

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Life at Starwood is based on a simple idea: we believe the world is beautiful and we want to keep it that way. That means hiring leaders for our Banquet Teams who have shown themselves to be the very best in their fields, inspiring staff on the daily and leading by example, sharing fresh yet sophisticated style and collaborating on each new project to curate the most memorable events. We’re currently searching for a seasoned and imaginative Banquet Manager to oversee the front and heart-of-house teams at our Treehouse Manchester.

Our Banqueting Manager will support the Banqueting Manager and each member by actively participating in day-to-day operations, managing guest requests, and setting everyone up for success, from the start of the banquet to the very last bite.

About you…

• Passionate about hospitality and food and beverage and has approximately 2 years of similar work experience.
• Advanced knowledgeable of banquet operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary‑Ellen McTague.

We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.

Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfilment and well‑being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Inclusive & equitable work environment for all
• Team Member recognition programs
• Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
• Earth day giving back activities.
• Life Harmony: a refreshed look at agility working.
• Health & Wellness programs throughout the year
• Hospitality Rewards App access for all.
• Discounts across our properties and venues worldwide for all team members
• Paid Breaks for leaders.
• Enhance holidays- Up to 33 days for all
• Optional private medical schemes with optical and dental
• Paid sickness absence for all
• Increased pension scheme offering
• Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
• Wagestream financial planning services
• Recommend and friend schemes – up to £250
• Free food on shift in the best team heart‑of‑house spaces in Manchester.

It’s 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

Starwood Hotels is an Equal Opportunity Employer.

About us…

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.