Banqueting & Events Food and Beverage Assistant - Zero Hour

Crieff Hydro; Crieff; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

A Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Job summary

Crieff Hydro Limited is seeking a friendly hospitality operative to support our banqueting and events teams in our Scottish hotel group. You’ll help deliver weddings and events across our estate, with a strong focus on guest service and a positive guest experience.

Shifts are varied, including late evenings, and the role operates on a zero-hour casual contract. On-site living accommodation may be available, along with staff discounts and team events.

Qualifications

• Experience in hospitality or customer service preferred.
• Attitude and guest-focused approach are important.
• Willingness to work varied shifts including evenings.

Responsibilities

• Look after guests in Banqueting and Events and assist with weddings and events.
• Deliver high standard hospitality during busy, late-evening hours.
• Provide a friendly, welcoming service and support the events team.

Skills

Hospitality experience

Customer service

Flexibility

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!

About the role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Looking after our guests in Banqueting and Events, you'll be responsible for helping deliver the many exciting events and weddings that we host all year round at Crieff Hydro.

It’s a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.

As many of our events go on late in the evening, this role will entail a variation of hours from early mornings and late evenings.

This position is a casual zero hour contract. Shift patterns will vary depending on the events calendar, but will generally be between 16:00-03:00.

What we need from you

Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given.

Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us.

It’s great if you’ve got previous hospitality or customer service experience, but your attitude is what will really count.

What you’ll get from us

• Up to £12.71 per hour plus a share of tips, estimated £3,000 per annum for full time team members.
• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environment where team spirit and well-being are a priority.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.