Banking Customer Service Specialist — Part‑Time & Growth

Metro Bank Plc; Edgware; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading banking institution in Edgware is seeking a part-time Banking Representative to engage customers and deliver exceptional service. You will be responsible for understanding customer needs and providing tailored solutions. Ideal candidates will have strong interpersonal skills and attention to detail. Competitive salary and extensive training provided, with opportunities for career advancement in a supportive environment.

Benefits

Competitive salary

Comprehensive benefits package

Career advancement opportunities

Generous holiday allowance

Healthcare and life assurance

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Profound understanding of the risks associated with the role.
• Proficient in computer skills, including a working knowledge of Microsoft Office.
• Experience in handling customer service queries is essential.

Responsibilities

• Provide exceptional service by understanding customer needs.
• Prioritize tasks based on changing customer demand to meet store objectives.
• Keep updated with regulatory training and ensure compliance.

Skills

Customer relationship building

Attention to detail

Understanding of risks

Computer skills (Microsoft Office)

Customer service experience

Job description

A leading banking institution in Edgware is seeking a part-time Banking Representative to engage customers and deliver exceptional service. You will be responsible for understanding customer needs and providing tailored solutions. Ideal candidates will have strong interpersonal skills and attention to detail. Competitive salary and extensive training provided, with opportunities for career advancement in a supportive environment.