Bank Team Leader at Cartref

Shaw healthcare; Hay on Wye; On-site; GBP 17,000 - 24,000; Part time

Job summary

Shaw Healthcare invites applications for a Bank Team Leader at Cartref Hay-on-Wye. The role supports residents with dignity within a dedicated team during flexible, as-needed hours including weekends.

The salary is £15.08 per hour, reflecting the importance of compassionate leadership in residential and nursing care. As Residential Team Leader, you will lead by example, ensure high care standards, and foster a safe, welcoming environment.

Qualifications

• NVQ/QCF Level 3 in Health & Social Care (or working towards it)
• Experience leading or mentoring colleagues
• Excellent communication and organisational skills
• Caring, patient and positive attitude

Responsibilities

• Leading, motivating and supporting the care team to deliver exceptional person-centred care
• Promoting best practice at all times
• Safely administering and recording medication in line with company policies
• Monitoring residents' health and wellbeing, reporting any concerns promptly
• Building positive relationships with residents, relatives and healthcare professionals
• Maintaining accurate care plans and documentation

Skills

Compassion

Leadership

Communication

Organisational skills

Education

NVQ/QCF Level 3 in Health & Social Care

Job description

Cartref Hay-on-Wye Bank Vacancy Reference: ZYAAEKDY Closes Nov 10, 2026 at 09:16 AM

Competitive

Description

Bank Team Leader at Cartref

Salary: £15.08 per hour
Hours: Bank 0 Hour Contract - As/When needed *including Weekends

At Shaw healthcare, we're looking for a caring, motivated Team Leader to join our team at Cartrefin Hay-on-Wye. This is your opportunity to lead a dedicated team, make a real difference to residents' lives, and build a rewarding career with one of the UK's leading employee-owned care providers.

Our home provides residential and nursing care for older people with physical frailty, as well as specialist dementia care. Every day is an opportunity to bring comfort, dignity and companionship to the people who call our home their own.

This is more than a job- it's a chance to lead with purpose, build meaningful relationships and make a lasting difference in the lives of older people every single day.

Why Choose Shaw Healthcare?

At Shaw Healthcare, people are at the heart of everything we do. Since 1986, we've grown into the UK's largest employee-owned healthcare provider, with 64 registered services and more than 45 extra care apartments across the country.

About the Role

As a Residential Team Leader, you'll play a vital role in creating a safe, welcoming and supportive environment where residents receive outstanding care every day.

You'll lead by example, supporting and motivating your team while ensuring the highest standards of care are maintained throughout every shift.

Your responsibilities will include:

Leading, motivating and supporting the care team to deliver exceptional person-centred care

Promoting best practice at all times

Safely administering and recording medication in line with company policies

Monitoring residents' health and wellbeing, reporting any concerns promptly

Building positive relationships with residents, relatives and healthcare professionals

Maintaining accurate care plans and documentation

About You

We're looking for someone who combines compassion with confidence and enjoys supporting others to be their best.

Experience working within residential care for older people

An NVQ/QCF Level 3 in Health & Social Care (or equivalent), or be working towards it

Previous experience leading or mentoring colleagues, or the confidence to step into a leadership role

Excellent communication and organisational skills

A caring, patient and positive attitude

If you're ready to take the next step in your care career with an organisation that truly values its people, we'd love to hear from you.