Bank Support Workers

Cygnet Nield House; Crewe; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free meals on-site

Free parking

NHS discounts

Cycle to Work

Pension scheme

Health plan

Job summary

Cygnet Nield House in Crewe is seeking confident Bank Support Workers to deliver outstanding care to residents on two wards. You will work bank shifts, providing physical and emotional support, and reporting on welfare needs while safeguarding residents.

Successful candidates will undergo an enhanced DBS check. The role offers the chance to grow skills and be part of a national network of mental health services, with supportive supervision and on-site benefits.

Qualifications

• Genuinely driven with a desire to make a real difference in people’s lives.
• An excellent communicator & a good team player.
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment.
• Passionate about empowering & supporting service user independence.
• Preferably experienced in care/ support work within mental health.

Responsibilities

• Offer enhanced care with a flexible learning approach for all the people in our care.
• Provide guidance & encouragement through physical & emotional support.
• Learn about individuals' specific needs & provide help in the most appropriate way.
• Assist with medical & welfare needs.
• Report on medical & welfare needs as required.
• Safeguard
• Maintain a safe, clean environment for all.

Skills

Excellent communicator

Team player

Empathetic

People-focused

Mental health awareness

Job description

Bank 13.00 GBP Hourly 5 November 2026 Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for confident Bank Support Workers with a passion for delivering outstanding care. You'll be working bank shifts, making a positive difference to the lives of the people in our care at Cygnet Nield House in Crewe. Cygnet Nield House is split into two distinct wards, each offering specialist mental health services: Clarion Ward - 14 bed complex personality disorder service for women with a dual diagnosis of personality disorder and co-morbid disordered eating. Compton Ward - 15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.

Responsibilities

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals' specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all, We carefully review applications, considering factors like visa status, location, and experience.

Rebecca (Becca) excels as Activity Coordinator with heartfelt care and positivity, treating Spencer ward ladies as humans and building their confidence. Called unsung hero by a discharged patient. Goes above and beyond daily.

Qualifications

• Genuinely driven with a desire to make a real difference in people's lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence
• Preferably experienced in care/ support work within mental health.

Successful candidates will be required to undergo an enhanced DBS check.

We're looking for naturally caring and compassionate people - so you can join one of our Care & Support teams without any previous experience on your CV

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

Compensation & Benefits

• Salary: £13.00 per hour (+ 12.1% allowance for A/L cover)
• Expert supervision & support
• Employee referral scheme
• Enhanced maternity
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & Cycle to Work scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks, NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card. On-site Benefits Cygnet provides free meals and free on-site parking for employees at work. Cycle To Work Scheme Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme. Enhanced Maternity In addition to statutory pay, Cygnet provides enhanced maternity pay.