Bank Support Worker - Morley Road

TARGET HOUSING LIMITED; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Enhanced DBS

Full UK driving licence

Job summary

Target Housing is seeking a Bank Support Worker for Morley Road in Doncaster to provide housing and support services that help service users sustain tenancies, build independence and reach personal goals.

You will assist with moving in/out, implement person-centred plans, support budgeting and benefits claims, and work with local authorities to ensure safe, well-maintained living environments.

Qualifications

• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.

Responsibilities

• Provide housing and support services to help service users sustain tenancies, develop independence, and achieve personal goals.
• Support service users with moving in and out of accommodation.
• Deliver person-centred support plans and monitor progress within timescales.
• Build service users’ skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on budgeting, income maximisation, and benefit claims.
• Assist with occupancy compliance and record-keeping.
• Carry out risk assessments and support plans reviews.

Skills

Welfare benefits knowledge

Risk assessment

Support planning

Vulnerable adults experience

Education

Health and Social Care qualification

Job description

Bank Support Worker - Morley Road

Department

Morley Road

Employment Type

Bank Worker

Minimum Experience

Experienced

Compensation

£14.82 (hourly rate)

Bank Support Worker - Morley Road (Doncaster)

Main Purpose: Provide housing and support services to help service users sustain tenancies, develop independence, and achieve personal goals.

Key Responsibilities:

• Support service users with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users’ skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure service users understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between service users and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in call-out duties, office rotas, and provide cover when required.

Person Specification:

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Core Competencies:

• Customer Focus (Critical)
• Integrity (Critical)
• Team Working (Critical)
• Confidence & Judgement (Very Important)
• Communication & Influence (Very Important)
• Planning & Organising (Important)
• Technical Skills (Important)

Additional Information:

• Enhanced DBS required
• 2 Employment References (most recent/current employer & any other previous employer)
• Full UK driving licence and access to a roadworthy vehicle required

Our Commitment to Inclusion

We are proud to be anEqual Opportunities and Disability Confident employer. We actively encourage applications from people of all backgrounds, especially those underrepresented in the workforce and individuals with lived experience.If you need any adjustments during the application process, please contact us.

Enquiries: [e-mail]

Location

Doncaster, South Yorkshire

Department

Morley Road

Employment Type

Bank Worker

Minimum Experience

Experienced

Compensation

£14.82 (hourly rate)