Bank Support Worker

Cygnet; Knaphill; On-site; GBP 20,000 - 21,000; Full time

Benefits offered by this job

£14.50 per hour rising to £14.80 after

Full training and Induction

Shuttlebus service

Regular coaching and support

Employee Discount Scheme

Company pension scheme

Company paid Life Assurance scheme

Smart Health Toolkit

Free Private Health Care

Free meals on duty

Job summary

Cygnet Hospital Woking is recruiting Bank Support Workers for George Willard Ward, a 12-bed male acute service. You’ll assist nursing staff during admission, assessment, and discharge, focusing on dignity and safety. Training is provided, with a 38.5-hour week on 12-hour shifts including days, nights, and weekends.

Benefits include a staff shuttle from Woking station, DBS check, and ongoing coaching. £14.50 per hour rising to £14.80 after 3 months, with company pension, life assurance, and

Qualifications

• Excellent communication and teamwork are essential.
• Ability to stay resilient, caring, and empathetic.
• Strong desire to help patients live a meaningful life.
• Willingness to adapt to shift patterns and ward changes.

Responsibilities

• Work with the MDT to support treatments and care plans.
• Support qualified nurses in daily duties.
• Undertake safe observations of patients, including 1:1 or with staff.
• Meet physical and emotional needs of service users with empathy.
• Support individual or group activities to promote wellbeing.
• Maintain a safe, clean, and supportive environment.

Skills

MDT Collaboration

Nursing Support

Observation Skills

Empathy

Safety

De-escalation

PMVA Training

Job description

Helping others improve and turn their lives around - there's no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Hospital Woking offers a range of mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are currently recruiting for Bank Support Workers for George Willard Ward, our 12 bed male acute service.

As an active member of our dynamic team, you'll provide support for our nursing staff including the admission, assessment, implementation, and discharge of inpatients, with a focus on dignity and safety at all times.

You will receive full training and Induction into the role and work on average 38.5hrs per week covering 12 hour shifts on a rota basis including days, nights and weekends.

We also operate a free shuttlebus service to pick up/drop off staff from Woking train station.

Please note: We do not offer Sponsorship for this role and you will need to have at least 12 months or more remaining on your current visa if you are on a dependent or post graduate visa.

In this role you'll:

• Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users' care plans.
• Compliment and provide support to the qualified nurses.
• Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
• Meet the physical and emotional needs of the service users in a caring and empathic manner.
• Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
• Maintain a safe, clean and enjoyable environment to live and work in.
• Work within Safeguarding guidelines
• Undertake training in de-escalation and PMVA techniques to support patients with potentially aggressive behaviours towards themselves or others

We're looking for people who have:

• Excellent communication skills and the ability to be a good team player
• Resilience, caring and empathic
• The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
• A genuine desire to make a real difference in people's lives
• A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
• Flexibility regarding shift patterns and ward changes according to the needs of the hospital

In return we'll offer you:

• £14.50 per hour rising to £14.80 after 3 months
• Full training and Induction
• Shuttlebus service from Woking train station for those commuting using public transport
• Regular coaching and support
• Employee Discount Scheme
• Company pension scheme
• Company paid Life Assurance scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
• Free Private Health Care
• Free meals on duty

Note

successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.