Bank Support Practitioner

The Richmond Fellowship Scotland; Greenock; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

TRFS Reward Scheme

Generous annual leave

In-house training

Refer a Friend £150

Glasgow Credit Union

HSF Health Plan

Counselling & LifeWorks

Job summary

The Richmond Fellowship Scotland in Greenock is looking for compassionate Bank Support Practitioners to join our flexible team. You will provide person-centred care on a shifts basis, covering for staff absences and during training or sickness to ensure continuity of support.

We welcome applicants with a caring nature, good communication, and the ability to work independently or with a team, with opportunities to develop through in-house training and a supportive environment.

Qualifications

• Caring and empathetic nature.
• Excellent communication skills.
• Confidence with computers and digital systems.
• Ability to work well independently and in a team.
• Strong organisational skills.

Responsibilities

• Supporting with meal preparation and medication.
• Providing personal care and assisting with moving and handling.
• Supporting individuals to attend appointments and community activities.
• Encouraging hobbies, interests, social opportunities and confidence-building.
• Supporting with budgeting, daily living skills and personal organisation.
• Providing emotional support and helping individuals maintain positive relationships.

Skills

Caring nature

Communication

Digital literacy

Teamwork

Organisation

Job description

Are you looking for a rewarding role that fits around your commitments? If you share our values and you’re ready for some job satisfaction, then look no further!

Our fabulous team in Greenock are on the lookout for compassionate and creative colleagues with a positive attitude to join them as Bank Support Practitioners. Our bank contracts will give you flexibility over the days and hours you work, tell us when you're available and we'll look to give you shifts to fit.

It would be great if you hold a full UK, 'manual' driving licence with a minimum of 1 years’ driving experience as the individuals we support have their own mobility cars, but this isn't a deal breaker!

Our bank contracts offer flexibility over the days and hours you work. Tell us when you are available, and we will look to give you shifts that fit. This is a Bank (as and when required) role, meaning shifts will be offered based on service needs. If you're looking for full-time, guaranteed hours, this may not be the right fit, but if you want flexibility, we’d love to hear from you.

The Role:

Join our warm and welcoming team in Greenock as a Bank Support Practitioner, providing high-quality, person-centred care when it’s needed most. You’ll cover shifts during staff leave, training or sickness to ensure high quality and consistent support. To build trusting relationships with the people we support, we ask that you ideally pick up 1-2 shifts per week.

From meal prep and medication to attending appointments, activities and outings you’ll help with all aspects of daily life. You’ll also provide emotional support and help people maintain strong relationships with family and friends.

The people we support enjoy active, fulfilling lives. Their interests range from going to college, having lunch out and dancing at the disco, to watching football, visiting the Beacon Arts Centre for a show and more. With your encouragement, you’ll help them build independence, grow in confidence, and achieve their personal goals.

To be a great Bank Support Practitioner, you will bring:

• A caring and empathetic nature
• Excellent communication skills
• Confidence with computers and digital systems
• The ability to work well both independently and within a team
• Strong organisational skills

Your responsibilities may include:

• Supporting with meal preparation and medication
• Providing personal care and assisting with moving and handling
• Supporting individuals to attend appointments and community activities
• Encouraging hobbies, interests, social opportunities and confidence-building
• Supporting with budgeting, daily living skills and personal organisation
• Providing emotional support and helping individuals maintain positive relationships

Shift Patterns:

• Early shifts from 7:30am
• Late shifts finishing at 9:30pm or 10pm
• Sleepovers
• Waking night
• Weekends and public holidays

Benefits:

• TRFS Reward Scheme with discounts at high street and online retailers
• Generous annual leave
• Continuous in-house training and development opportunities
• Refer a Friend scheme with a £150 reward
• Free membership of Glasgow Credit Union
• HSF Health Plan
• Counselling and LifeWorks service

Closing Date: Sunday 20th September 2026 (We reserve the right to close this vacancy at any time).

All successful candidates will receive a conditional offer subject to satisfactory references and PVG checks. Having a conviction will not necessarily debar you from working in this sector. New staff must register with the SSSC within 3 months of starting.

Our Commitment to Inclusion

We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.

We celebrate difference and encourage everyone to join us.