Bank Support Practitioner

Allscreens Nationwide Ltd; Cumbernauld; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

TRFS Reward Scheme

Glasgow Credit Union membership

Health Plan (HSF)

Counselling and LifeWorks

Generous annual leave

In-house training & development

Refer a Friend £150

Free Glasgow Credit Union membership

Job summary

TRFS is seeking Bank Support Practitioners to provide high-quality, person-centred support in Cambuslang. The role offers flexible shifts, 7:30am start options, and coverage during staff leave or sickness.

You will help with daily living tasks, meal preparation, medication, appointments, personal finances and emotional support, working 2–3 shifts per week when possible.

Qualifications

• Experience in care setting or willingness to support individuals 1:1.
• Ability to use computers and digital systems.
• Ability to work independently and as part of a team.
• Good organisational skills.

Responsibilities

• Support with day-to-day activities and assist with personal care.
• Support planning and liaising with health/social workers and families.
• Provide high-quality, person-centred support during shifts.
• Assist with meals, medication, appointments, budgeting and daily living tasks.
• Support individuals to attend activities and maintain relationships.

Skills

Caring and empathetic

Computing skills

Independence & teamwork

Organisational skills

Job description

Are you looking for a rewarding role that fits around your commitments? If you share our values and you’re ready for genuine job satisfaction, then look no further.

We’re on the lookout for motivated and creative individuals with a positive attitude to join us in Cambuslang as Bank Support Practitioners.

Our bank contracts offer flexibility over the days and hours you work. Tell us when you are available, and we will look to give you shifts that fit. This is a Bank (as and when required) role, meaning shifts will be offered based on service needs. If you're looking for full-time, guaranteed hours, this may not be the right fit, but if you want flexibility, we’d love to hear from you.

The Role:

Cherry Tree Court is set up as a registered care home however provides support for up to 11 individuals in their own one bedroom flats all on minimally 1:1 ratio. The service aims to support individuals to meet personal goals and outcomes within their personalised weekly activity planners and have on site Positive behaviour support to develop proactive plans and support individuals who at time can experience difficulties.

Staff are required to provide support with day to day activities and additionally be involved in support planning and also future planning for individuals while liaising with health and social work colleagues and families.

As a Bank Support Practitioner, you will provide high-quality, person-centred support when it’s needed most. You will help ensure consistent support during staff leave, sickness or training. To build trusting relationships with the people we support, we ask that you ideally pick up 2-3 shifts per week.

You will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You’ll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.

To be a great Bank Support Practitioner, you will bring:

• A caring and empathetic nature
• Confidence with computers and digital systems
• The ability to work well both independently and within a team
• Strong organisational skills

Your responsibilities may include:

• Supporting with meal preparation and medication
• Providing personal care and assisting with moving and handling
• Supporting individuals to attend appointments and community activities
• Encouraging hobbies, interests, social opportunities and confidence-building
• Supporting with budgeting, daily living skills and personal organisation
• Providing emotional support and helping individuals maintain positive relationships

No two days are the same, and every shift offers the chance to make a meaningful difference.

Shift Patterns:

Our service provides 24/7 support. As part of the bank team, you may be offered:

• Early shifts from 7:30am
• Late shifts finishing at 9:30pm or 10pm
• Waking night
• Weekends and public holidays
• TRFS Reward Scheme with discounts at high street and online retailers
• Generous annual leave
• Continuous in-house training and development opportunities
• Refer a Friend scheme with a £150 reward
• Free membership of Glasgow Credit Union
• HSF Health Plan
• Counselling and LifeWorks service

Closing Date: 15th Sept 2026

Please note, our smoking policy applies to this role. Please contact [e-mail] if you have any questions.

All successful candidates will receive a conditional offer subject to satisfactory references and PVG checks. Having a conviction will not necessarily debar you from working in this sector. New staff must register with the SSSC within 3 months of starting.

Our Commitment to Inclusion

We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.

We celebrate difference and encourage everyone to join us.

Join us and be part of something bigger!