Bank Support coach

Social Interest Group; Romford; In loco; GBP 17.000 - 24.000; Part-time

Descrizione del lavoro

Social Interest Group (SIG) is recruiting a flexible bank worker to support residents transitioning from prison into community living. You will deliver tailored support plans, engage residents in activities and community connections, and help them achieve personal goals within licensed conditions.

The role emphasizes safeguarding, risk management, and a trauma-informed approach. It offers flexible shifts to suit personal life and a commitment to safer communities.

Competenze

• Ability to manage own caseload and determine priorities with time management.
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse or related sectors.
• IT proficiency and ability to learn new software programs.
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health.
• Cultural awareness and ability to identify personal growth areas and take feedback.
• Alignment with SIG values: Ambition, Empowerment, Inclusivity, and Transparency.

Mansioni

• Ensuring the safety and wellbeing of residents and participants at all times.
• Engaging with residents, ensuring license conditions are adhered to.
• Be a reliable team member with thorough handovers for night shifts.
• Build trusting professional relationships and support residents’ goals.
• Empower residents to take control over their lives and meet personal goals.

Conoscenze

Caseload management

Time management

Ex-offenders experience

IT proficiency

Legislation knowledge

Cultural awareness

Values alignment

Strumenti

Microsoft Office

Descrizione del lavoro

Location: Harold Wood - Unfortunately this service does not have step free access

Salary: £14.80 per hour plus 12.07% annual leave accrual

Shift Pattern: Flexible working - perfect for you if you are looking for a role with shifts available around your personal life!

About the Role

We're looking for a bank worker to join our Independent Approved Premises (IAP) on a flexible basis! You will play a key role to ensure our residents who have left prison and are based within our residential accommodation are provided support to reintegrate into society. You will develop and engage with the residents to provide tailored support plans which are based around individual needs. Each resident has a different background and needs, and you will be there to support them in their journey to reintegrating into the community.

The service offers various activities, and housing support to help the personal change from living within a prison environment to a more structured accommodation setting, to their leave on plan. You will support them in engaging with activities, the community, and provide useful tools and resources for better life skills management. The service holds a strong focus on public protection and effective risk management.

Key Responsibilities

• Ensuring the safety and wellbeing of residents and participants at all times
• Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

• Ability to manage own caseload and determine priorities with time management. Able to use own initiative
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We encourage applicants from all backgrounds.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.