Bank Service Support Co-ordinator, Youth Care

Shaw Trust; Northampton; On-site; GBP 20,000 - 21,000; Full time

Job summary

Homes2Inspire (part of Shaw Trust Group) is seeking a Bank Service Support Co-ordinator to cover busy periods on a zero hours contract at our Northampton site. The role provides onsite support for young people aged 17–21 and supports daily administrative tasks.

You will help ensure safety and wellbeing, assist with practical tasks, signpost to key workers, monitor visitors and CCTV, and collaborate with the care leavers team. The service operates 24/7 with two daytime shifts.

Qualifications

• Experience in roles supporting vulnerable young people is desirable.
• Strong communication and interpersonal skills.
• Ability to stay calm in challenging situations.

Responsibilities

• Provide full administrative service to support the team.
• Ensure safety and wellbeing of young people with daily checks.
• Support residents with daily tasks, hygiene, meals.
• Support safeguarding and safeguarding processes.
• Monitor CCTV and building visitors.

Skills

Compassion

Strong communication

Calm under pressure

Empathy

Job description

Homes2Inspire (part of Shaw Trust Group) is seeking a Bank Service Support Co-ordinator to cover busy periods on a zero hours contract at our Northampton site. The role provides onsite support for young people aged 17–21 and supports daily administrative tasks.

You will help ensure safety and wellbeing, assist with practical tasks, signpost to key workers, monitor visitors and CCTV, and collaborate with the care leavers team. The service operates 24/7 with two daytime shifts.