Bank Receptionist - Northampton

St Andrew's Healthcare; Northampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider is seeking a Bank Receptionist for its Northampton site. The successful candidate will manage front-of-house duties including greeting visitors, handling switchboard operations, and maintaining exceptional customer service standards. Additional responsibilities involve various administrative tasks and embodying company values of compassion and excellence.

Benefits

Excellent benefits package including pension

NHS-style sickness policy

Access to Blue Light Card discounts

Life cover

Cycle to work scheme

Healthcare cash plan

Free parking

On-site gym and swimming pool

Qualifications

• Excellent communication and customer service skills required.
• Capable of managing challenging situations professionally.
• Must be smart, presentable, and a team player.

Responsibilities

• Greet visitors and manage access for staff.
• Operate the local switchboard and handle emergencies.
• Perform general administrative tasks and reception duties.

Skills

Customer service

Communication

Multitasking

Job description

Bank Receptionist / Switchboard

Location: Northampton

Salary: £12.21 per hour

Contract Type: Zero Hours Contract

St Andrew’s Healthcare Security Department is seeking a Receptionist to join our Northamptonshire site. The ideal candidate will be highly motivated, capable of managing challenging situations professionally, and possess excellent communication and customer service skills. You should be smart, presentable, and a team player.

Your role will involve being the face of the hospital, greeting visitors, and managing access for staff, including issuing keys and alarms, and operating remote intercom systems. You will also handle the local switchboard and communicate emergency incidents promptly.

Working under pressure is essential. You will multitask throughout the day, fulfilling all reception duties and providing an efficient switchboard and reception service. Additional responsibilities include sorting mail, general administrative tasks such as typing and report collation, photocopying, and laminating.

We expect you to embody the St Andrew’s CARE values of Compassion, Accountability, Respect, and Excellence daily.

Rewards

• Excellent benefits package including pension, NHS-style sickness policy, and access to Blue Light Card and Health Service Discounts schemes.
• 27 days annual leave plus bank holidays, increasing after 10 years of service.
• Life cover, electric car lease scheme, cycle to work scheme, healthcare cash plan, and free parking.
• Paid DBS application and access to free vocational qualifications.
• On-site facilities such as gym, swimming pool, cafés, all within beautiful grounds.