Bank Project Support worker

Jobsgopublic Limited; Luton; On-site; GBP 28,930,000 - 37,195,000; Full time

Job summary

Social Interest Group (SIG) in Luton is seeking a Bank Worker to support participants with mental health, wellbeing, substance use and complex needs across local services. You will join the Penrose Roots bank workforce and help deliver flexible, person-centred support in community settings.

This is a flexible bank role with shifts based on participant needs; a driving licence and access to a vehicle are desirable for travel across Bedfordshire and Luton.

Qualifications

• IT proficiency with ability to learn new software; basic Microsoft skills required.
• Willingness and ability to travel across areas even where public transport is limited.
• Applicants with lived experience and passion for supporting others are welcome.
• Experience with people of complex backgrounds, mental health, and/or substance misuse knowledge appreciated.
• Understanding housing and social needs of people with multiple and complex needs.
• Able to influence and negotiate positive outcomes with others.
• Aligned with values of Ambition, Empowerment, Inclusivity and Transparency.

Responsibilities

• Encourage participants to engage in meaningful activities, events, and community opportunities aligned with their goals.
• Light domestic care and support including laundry and cleaning, as well as daily living tasks.
• Assist participants in accessing financial support including benefits claims.
• Support participants to achieve outcomes through plans, risk assessments and reviews.
• Be adaptable; activities may include group facilitation, walks, nature trails, or practical assistance.
• Collaborate with Roots colleagues and wider services to deliver coordinated support.

Skills

IT Proficiency

Travel ability

Lived experience

Job description

Job Title: Bank Worker

Location: Luton. Unfortunately step free access cannot be guaranteed.

Salary: £13.45 per hour

Shift Pattern: Flexible working depending on hours available. Perfect if you are looking for a role where shifts can fit your personal availability!

About the Role

Join our Penrose Roots bank workforce as a Bank Project Worker and help us provide flexible, person-centred support across our Roots projects. You will work alongside our dedicated teams to support participants with mental health, wellbeing, substance use and complex support needs, helping them build confidence, strengthen independence and connect with opportunities in their local community.

This is a flexible bank role, so shifts will be offered in line with participant needs and Roots service requirements rather than through a guaranteed rota. A driving licence and access to a vehicle is highly desirable, as you may be supporting people across community settings, residential homes and SIG accommodation services across Bedfordshire and Luton.

Key Responsibilities Include:

• Encourage participants to engage in meaningful activities, events, and community opportunities aligned with their interests, recovery journey, and wellbeing goals.
• Light domestic care and support which can include laundry and cleaning, as well as other essential activities to support daily living
• Support participants with gaining access to essential financial support including benefits claims
• Support participants to achieve desired outcomes/goals through support plans, risk assessments, and regular reviews
• Be adaptable and dynamic, recognising that no two days are the same. Activities may include facilitating an art group, leading a walk or nature trail, supporting daily living skills, or providing practical assistance
• Work collaboratively with Roots colleagues, community partners, and wider SIG services to deliver coordinated and consistent support.

About You

We’re looking for people who share the Penrose Roots commitment to empowering change, challenging stigma and supporting people to move towards safer, healthier and more independent lives.You will be flexible, reliable and able to respond to the changing needs of our Roots projects. You’ll be comfortable working independently and as part of a team, building positive relationships with participants from a wide range of backgrounds and treating everyone with dignity, respect and compassion.

What we look for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Ability to travel across Brighton and Hove, including in areas which don't have public transport
• We welcome applications who have lived experience and are passionate about supporting others to achieve their goals
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.