Relief Bank - Housing and Resettlement Worker

Homeless Link; Luton; Hybrid; GBP 33,062,000 - 39,950,000; Part time

Benefits offered by this job

Training and development

Blue Light Discount Card eligibility

Annual Staff Awards

EDI Ambassador programme

Mission-driven organisation

Job summary

Social Interest Group (SIG) in Luton is seeking a Relief Bank - Housing and Resettlement Worker to support residents with complex needs across Biscot House and affiliated sites. The role offers flexible shifts, an hourly rate of £12.60 plus 12.07% annual leave accrual, and opportunities to work across multiple residential units, delivering person-centered housing support and resettlement services.

We provide training, a collaborative team environment, and a commitment to inclusivity and

Qualifications

• IT proficiency and ability to learn new software.
• Experience with people with complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse.
• Understanding of housing and social needs of people with multiple and complex needs.
• Able to influence and negotiate positive outcomes with others.

Responsibilities

• Resettlement and Support Practice
• Housing and Property Management
• Liaison with the local community
• Administration
• Health and Safety
• Equal opportunities

Skills

IT Proficiency

Complex backgrounds experience

Housing/social needs awareness

Negotiation

Education

NVQ/Diploma Level 2 in Health & Social Care/Community Justice

Job description

Job Title: Relief Bank - Housing and Resettlement Worker

Location: Luton (Actual location hidden due to the confidentiality of the service)

Salary: £12.60 + 12.07% annual leave accrual paid monthly

Shift Pattern: Flexible role to service needs.

ABOUT THE ROLE

We’re looking for Recovery Workers with experience working with people who have complex needs to support our service. You will be a part of the recovery network we provide to help individuals and families with complex needs back into the community. We have two residential services in Luton and there will be opportunities across the different sites for work with the Resident and Participant groups in our service.

Rota: Flexible shift patterns.

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

Biscot House Luton delivers accommodation based/housing related support to single men aged 18+. The service has 9 units of accommodation (including disabled access).

Our service aims to support those with Housing Support needs and low support needs such as:

• Mental health
• Learning disabilities
• Physical disabilities
• Substance use
• Offenders / Ex-Offenders

Biscot House provides a supportive base to gain the skills and confidence to secure and maintain appropriate future living in the community – this may be independent or long term supported accommodation. The assistance provided by Biscot House is led by the individual and varies from basic interventions and guidance around resettlement and gaining/sustaining independent living.

Biscot House provides support for clients to end the cycle of homelessness. Staff and residents work together to create a fun, vibrant and service user focused home, in which to develop vital skills and confidence to live in the community.

ABOUT YOU

We are looking for someone who is driven to provide high quality care and support to others. You will be an effective team player who can communicate effectively with people from different backgrounds with respect of equality, diversity and inclusion. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive, and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

Bank Staff posts encompass key areas of responsibility, plus other duties:

• Resettlement and Support Practice
• Housing and Property Management
• Liaison with the local community
• Administration
• Health and Safety
• Equal opportunities

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

KEY CRITERIA

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience of providing housing support and a practical assistance within a residential or outreach support role
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• Training and Development, including access to courses, upskilling, and progression plans
• Eligibility to register with Blue Light Discount Card
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop‑in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well‑planned, well‑managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Our Values

• Ambition – Eager to succeed and to accomplish as much as possible for our people
• Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
• Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
• Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, please email [e-mail]