Bank Outpatient Heathcare Assistant

Practice Plus Group; Ilford; Hybrid; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Bank pay rate

Flexible shifts

Clinical team

Supportive environment

Impactful work

Job summary

Practice Plus Group is seeking a Bank Healthcare Assistant to join the Outpatients Department in a busy outpatient setting. The role offers flexible, 0-hour shifts with no guaranteed hours, enabling you to work around other commitments while delivering quality patient care.

You will support both clinical and administrative tasks, including pre‑assessment, post‑operative clinics, phlebotomy, ECGs, wound care, and record keeping, in collaboration with nurses and consultants.

Qualifications

• NVQ Level 2 or Care Certificate and caring experience.
• Ability to perform phlebotomy and ECGs.
• Excellent communication and interpersonal skills.
• Experience in outpatient department or hospital environment is desirable.

Responsibilities

• Welcoming patients and supporting them throughout outpatient appointments.
• Assisting with pre‑assessment and post‑operative clinics.
• Performing phlebotomy, ECGs and urine testing as part of pre‑operative investigations.
• Supporting wound assessments and dressing changes under supervision.
• Recording observations including blood pressure, pulse, temperature and weight.
• Supporting stock management and maintaining clinical supplies.
• Maintaining accurate patient records and documentation.
• Supporting infection prevention and control measures within the department.
• Participating in clinical audits and quality improvement activities.
• Working collaboratively with colleagues to deliver excellent patient care.

Skills

Phlebotomy

ECG

Communication

Patient care

Attention to detail

Education

NVQ Level 2 or Care Certificate

Job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

Are you a caring and motivated Healthcare Assistant looking for flexible working opportunities within a busy outpatient environment? We are looking for a Bank Healthcare Assistant to join our Outpatients Department.

This is a fantastic opportunity to work alongside a skilled multidisciplinary team, supporting patients throughout their outpatient journey while developing your clinical skills within a modern healthcare setting. As a Bank colleague, you'll enjoy the flexibility to work around your existing commitments while making a real difference to patient care.

As our Bank Healthcare Assistant within Outpatients, you'll support both clinical and administrative aspects of patient care, helping to ensure a smooth and positive experience for patients attending the department.

You'll assist with pre-assessment and post-operative clinics, undertake a range of delegated clinical duties and provide professional support to nurses, consultants and the wider multidisciplinary team. This varied role is ideal for someone who enjoys patient interaction and thrives in a fast-paced healthcare environment.

This role is offered on a bank (0-hour) contract. There are no guaranteed hours, and shifts will be offered depending on business needs. You can accept or decline shifts based on your availability, making this a flexible option—but it may not be suitable if you are seeking consistent or full-time hours.

What you'll be doing

As our Bank Healthcare Assistant, you will be:

• Welcoming patients and supporting them throughout their outpatient appointments.
• Assisting with pre-assessment and post-operative clinics.
• Performing phlebotomy, ECGs and urine testing as part of pre-operative investigations.
• Supporting wound assessments and dressing changes under supervision and following training.
• Recording observations including blood pressure, pulse, temperature and weight.
• Supporting stock management and maintaining clinical supplies.
• Maintaining accurate patient records and documentation.
• Supporting infection prevention and control measures within the department.
• Participating in clinical audits and quality improvement activities.
• Working collaboratively with colleagues to deliver excellent patient care.

What we'll look for in you

With your NVQ Level 2 or Care Certificate and experience of caring for others, you will also have:

• Ability to perform phlebotomy as part of pre-operative assessment pathways.
• Ability to perform ECGs as part of patient investigations.
• Excellent communication and interpersonal skills.
• Professional telephone manner.
• Ability to work in a busy and demanding environment.
• Ability to identify and elevate risks appropriately
• Self-motivated with the ability to work independently when required.
• Experience working within an outpatient department or hospital environment - desirable.

What you can expect in return;

• A bank rate of £13.96 per hour
• Flexible shifts to suit your availability
• Opportunity to work within a high performing clinical team
• Supportive working environment focused on quality patient care
• The chance to make a real difference to patients and colleagues alike

If you have any questions, contact [e-mail]

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.