Bank - Mental Health Support Worker - Wallasey, Merseyside

Northern Healthcare; Wallasey; On-site; GBP 17,000 - 19,000; Full time

Job summary

Northern Healthcare is seeking a Bank Mental Health Support Worker at our Merseyside service to empower individuals towards recovery and independent living.

You will support daily routines, encourage confidence, and help people access opportunities, with training provided. The role offers flexible shifts and a supportive team dedicated to person-centered care and improving well-being.

Qualifications

• Demonstrated empathy and willingness to learn.
• Strong communication and listening skills are essential.
• Ability to stay calm and patient in challenging situations.

Responsibilities

• Support individuals in developing self-care routines and resilience.
• Assist with daily tasks such as meals, medications, budgeting and appointments.
• Promote social inclusion and reduce isolation through community activities.
• Collaborate with a multidisciplinary team to implement care plans.
• Maintain accurate records and clear communication to achieve positive outcomes.

Skills

Passion for helping others

Excellent communication

Active listening

Calm and caring

Job description

Good News! We're Paying More Than Ever

Our New Rate is £13.11 per hour

Join a workplace that values your time and effort – and shows it in your pay packet.

Join Northern Healthcare as a Bank Mental Health Support Worker at our service in Merseyside.
Empowering lives. Promoting recovery. Making a real difference.

At Northern Healthcare, we believe in people. We’re committed to delivering high-quality, person-centered care and support for individuals with mental health needs — and we’re growing our team of passionate, like-minded professionals.

Our mission? To empower the people we support, enhance their quality of life, and help them live independently and with confidence. If you’re compassionate, resilient, and ready to be part of something meaningful, we want to hear from you!

Your Role: Bank Mental Health Support Worker

As a vital member of our team, you’ll work flexibly to support individuals in their journey towards recovery. You’ll help them build daily routines, gain confidence, and access opportunities to lead fulfilling lives.

What You’ll Be Doing:

• Support with purpose – Help individuals develop self-care routines, build resilience, and manage their mental health.

• Everyday independence – Assist with practical tasks like meal prep, medication, budgeting, and appointments.

• Encourage connection – Promote social inclusion and help reduce isolation through community involvement.

• Team collaboration – Work alongside a dedicated team of psychiatrists, therapists, and social workers to deliver care plans that make a real impact.

• Keep things on track – Maintain accurate records and keep communication clear to ensure the best outcomes for those we support.

About You

No experience in mental health care? No problem. If you’re empathetic, open-minded, and ready to learn, we’ll provide the support and training to help you thrive.

What We’re Looking For:

• A genuine passion for supporting others

• Excellent communication and listening skills

• Calm, patient, and caring nature – even when things get challenging

• Flexible, reliable, and a great team player

Why Join Us?

Work that truly makes a difference

Supportive, values-driven team culture

Flexible shifts that fit around your lifestyle

Opportunities to grow and develop in mental health care