Bank Materials Management Operative

NHS North West London; Greater London; Hybrid; GBP 18,000 - 26,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking a Materials Management Operative to support ward and department teams with stock receipt, storage, and distribution. You will work in a busy Main Stores environment, ensuring accurate delivery documentation and proactive customer service.

The role requires gro wtih stock systems, physical fitness, and the ability to work Monday to Friday, 7.5 hour shifts, with core hours 7–5.

Qualifications

• GCSE Maths & English or equivalent.
• NVQ 2 or equivalent.
• Experience with stock control systems and delivery procedures.

Responsibilities

• Receipting and distribution of all goods ordered.
• Review stock levels and manage stock inventory.
• Scan, order and put away per requisitions.
• Assist ward/department staff and respond to queries.

Skills

Excellent communication

Teamwork

Customer service

Stock control

Microsoft Office

Education

GCSE Maths & English

NVQ 2 or equivalent

Tools

Stock control systems

Electronic stock management

Job description

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below.

Site Charing Cross Hospital Town London Salary £16.14 Hourly rate includes: Basic pay + Inner HCAS + 12.07% Holiday pay Salary period Hourly Closing 17/11/2026 23:59

Job overview

The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and commitment to being always proactive and positive. The role will require working in a team, operating the Trust’s goods inwards / outwards systems for delivering goods to Wards and Departments. The post holder will be expected to assist customers who come to the Main Stores, checking goods received against delivery documents and picking and packing supplies as per requisitions received from Services within the Trust.

To work as part of Materials Management team to carry out: Receipting and distribution of all goods ordered. To review stock levels and manage stock inventory in line with clinical activity, and scan, order and put away as per the schedule.

This role requires the post holder to be physically fit.

This is a broad summary of the role detailing key areas of operation and responsibilities – further detail will be provided in the Main Duties and Responsibilities section, below, which provides more granular detail.

Monday to Friday (7.5 hours shifts) , Core hours are between 7-5

Main duties of the job

The post holder will be in daily contact with ward and service managers and staff within the hospital

• Procurement – Clinical Specialists, Contracts Team, Customer Services
• Divisional team engagement
• Ward review meetings
• H&S to include Major Incident
• Finance – e-Financials Systems Team, Accounts Payable.
• Other hospital services including Facilities, Estates
• All levels of Trust staff

External (if applicable)

• The post holder will also be in regular contact with the goods receiving staff and NHS Logistics teams
• Suppliers (inc. couriers)
• External NHS bodies as relevant
• Members of the public
• Other NHS Organisations and other Public Services

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• GCSE Maths & English or equivalent
• NVQ 2 or equivalent

Experience

• Knowledge of receipting/ stock control systems and delivery procedures
• Experience of working as part of a team
• Experience with the use of Microsoft Office and a variety of databases
• Experience of working in a busy environment
• Basic safety and proper lifting procedures
• Proven ability to work without supervision
• Ability to plan own workload
• Experience of working as part of a team
• Proven knowledge of supply chain processes
• Proven knowledge of electronic stock management
• Knowledge or receipting / stock control systems and delivery
• Experience of mechanical handling equipment to support the team

Skills and Knowledge

• An awareness of risk management
• Excellent communication skills and ability to build effective relationships
• Self-management skills managing time and workload
• Ability to work in a team and to superv ise the work of others
• Ability to analyse, interpret and record data in a clear, and succinct manner
• To be able to promote the work of the team across the trust
• Excellent oral and written communication and presentation skills
• Ability to work under pressure, prioritise effectively and manage competing demands.
• Ability to work with minimal supervision
• Ability to prioritise work
• Adaptable and flexible
• Ability to cope with uncertainty and change
• Proactive and innovative
• Polite and courteous, approachable, attending to all requests
• Maintains prompt timekeeping

Other

• Flexible about work location - The post holder will l be required to travel to other CLCH sites in London
• Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk