Bank Imaging Administrator

Spire Healthcare Limited; Cardiff; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible working

Spire pension

Blue Light Card discounts

Free uniform and DBS

Induction and mandatory training

Training and development opportunities

Resourcing Team support

Free onsite parking

Job summary

Spire Healthcare Limited in Cardiff is seeking a Bank Imaging Administrator to support the busy Imaging department. You will arrange radiology appointments, manage patient data, and handle inquiries in a fast-paced, patient-focused environment.

The role is a flexible bank opportunity with shifts between 07:30–20:00, Monday to Sunday, offering competitive hourly rates and on-site parking. DBS, uniform, and comprehensive training are provided.

Qualifications

• Excellent customer service skills in a healthcare or patient-focused setting.
• Strong organisation and prioritisation abilities.
• Comfort with IT systems and administrative duties.

Responsibilities

• Contact patients and arrange radiology appointments.
• Input patient data into hospital and radiology systems.
• Manage email inquiries and referrals promptly and professionally.
• Maintain administrative records and filing.

Skills

Customer service

Healthcare admin

IT systems

Organisational skills

Job description

Spire Healthcare, Cardiff | Pontprennau | Bank Imaging Administrator | Competitive Salary | On Site Free Parking

At Spire Healthcare, exceptional patient care starts with seamless experiences—and as a Bank Imaging Administrator, you’ll play a vital role in making that happen.

Supporting our busy Imaging department, you’ll ensure every patient’s journey is organised, efficient, and reassuring from first contact through to their visit and follow-up. Your attention to detail, professionalism, and compassionate approach will directly enhance patient outcomes and support our clinical teams to deliver the highest standards of care.

This is a flexible bank opportunity, working between Monday - Sunday between 07:30–20:00, ideal for someone who enjoys a fast‑paced environment and takes pride in delivering outstanding service. You’ll be an integral part of a collaborative multi‑disciplinary team, ensuring the smooth running of administrative processes within radiology.

Duties and Responsibilities:

• Contact patients and arrange radiology appointments, liaising with other departments as needed
• Establish and maintain communication on routine care matters
• Accurately input patient data onto hospital and radiology systems
• Manage email enquiries and referrals in a timely, professional manner
• Maintain administrative records, including filing and document handling
• Transfer and distribute radiology reports appropriately
• Book and record patient appointments via phone, face‑to‑face, and referral letters
• Welcome and assist patients, consultants, and visitors
• Register new and follow‑up patients efficiently
• Ensure all patient information is handled in line with Data Protection, Information Governance, and Spire policies

Who we’re looking for:

You’ll bring excellent customer service skills, strong organisation, and previous experience in a healthcare or patient‑focused administrative role. You’ll be confident using IT systems, able to prioritise effectively, and enjoy working as part of a supportive team.

Working Hours:Monday - Sunday

between the hours of 7:30 – 20:00

Contract Type:

- Bank

Benefits:

• Competitive hourly rates, paid weekly
• Flexible working to suit your lifestyle
• Access to Spire Healthcare pension
• Blue Light Card discounts
• Free uniform and DBS
• Full induction and mandatory training updates
• Ongoing training and development opportunities, with pathways into permanent roles
• Dedicated support from Spire’s specialist Resourcing Team
• Free onsite parking

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on [e-mail]

Closing date:

We’re reviewing applications as they come in, so early applications are encouraged.

We reserve the right to expire vacancies once we have received a sufficient number of applications.